**Company Description** QIMA is more than a testing, inspection, certification, and compliance company. We are on a mission to deliver smart solutions that help customers create products consumers can trust. With a global reach spanning over 100 countries, QIMA serves the consumer product, food, and life sciences industries, supporting more than 30,000 brands, retailers, manufacturers, and food producers. The company combines local expertise with digital solutions to bring accuracy and visibility to quality, safety, and compliance data. What sets QIMA apart is its unique culture: 6,000 employees live and make decisions every day in line with QIMA’s values. Driven by customer passion, integrity, and a commitment to simplifying things, QIMA continues to revolutionize the testing, inspection, and certification industry. **Job Description** Responsible for managing the food certification process control department, ensuring process compliance, training the team, and optimizing operational workflows. The professional will report directly to the Global Operations Director, driving continuous improvement and supporting the implementation of innovative solutions such as artificial intelligence. **Main Responsibilities:** * Manage and develop the team, promoting training and engagement aligned with company values. * Ensure certification process compliance, including closing non-conformities and meeting established deadlines. * Map processes and develop clear and effective procedures for the process control department. * Prepare managerial and operational reports for the Operations Directorate. * Lead continuous improvement initiatives, aiming to optimize workflows and reduce errors. * Support and participate in the implementation of technological solutions, including artificial intelligence, to enhance processes. **Qualifications** * Bachelor's degree in Business Administration, Quality Management, Production Engineering, or related fields. * Solid experience in team management and process control, preferably in the certification or food sector. * In-depth knowledge of certification process compliance. * Ability to map processes and develop operational procedures. * Experience with performance indicators. * Advanced English and Spanish language skills. * Strong analytical skills and results orientation. * Excellent communication and leadership skills, aligned with company values. **Additional Information** * Inspirational leadership and team management. * Proactivity and focus on problem-solving. * Adaptability and openness to technological innovation. * Orientation toward continuous improvement and operational excellence. * Collaborative spirit and clear communication. * Experience with implementation of artificial intelligence or other digital technologies. * Knowledge of specific food certification standards and regulations.