Sales Consultant

Description

Job Summary: We are seeking a dynamic professional for vehicle sales service and negotiation, focused on customer satisfaction and achieving targets. Key Highlights: 1. Customer service and negotiation at the dealership and digitally 2. Conducting test drives and actively prospecting new customers 3. Post-sales follow-up and customer retention #### **About the position:** If you are a professional with clear and assertive communication skills, emotional intelligence in sales, organizational ability, flexibility, adaptability, attention to detail, and strong interpersonal relationship skills, you will be an excellent fit for this role! We seek a dynamic professional focused on customer service and possessing strong negotiation skills to convert sales opportunities and increase customer satisfaction. #### **Main responsibilities:** * Greet and serve customers at the dealership or via digital channels, understanding their needs and advising them on available vehicle options. * Demonstrate vehicles, highlighting their features, technical specifications, functionalities, and benefits, and conduct test drives for customers. * Negotiate prices, payment terms, financing rates, and accessory and service packages, aiming to meet both customer expectations and dealership targets. * Finalize sales by completing all required documentation (contracts, registration forms, financing documents) and overseeing the process until vehicle delivery to the customer. * Maintain contact with customers after the sale, performing post-sales follow-up and seeking to retain them for future negotiations. * Actively prospect new customers using social media, events, automotive fairs, and external contacts to expand the dealership’s customer base. * Achieve established sales targets, reporting negotiations/results to management and adjusting strategies as necessary. * Stay updated on vehicle models, technological innovations, and market trends by participating in training provided by the company and manufacturer. #### **Requirements:** * Completed high school education or bachelor’s degree in Business Administration, Marketing, or related fields. * CNH: National Driver’s License (Category B). * Excellent communication, persuasion, negotiation, and customer-oriented skills. * Proactive profile, results-focused, and committed to exceeding sales targets. #### **Benefits:** [Include benefits offered by the operation]