Description
Job Summary:
We are seeking a Libras Interpreter and Translator Supervisor to work on inclusion, accessibility, and communication.
Key Highlights:
1. Work with inclusion, accessibility, and communication.
2. Leadership, communication, and conflict management.
3. Analytical profile with a focus on continuous improvement.
We are looking for qualified professionals to serve as Libras Interpreter and Translator Supervisors, contributing to inclusion, accessibility, and communication within our operations.
**Requirements and Qualifications:**
**Requirements:**
* Completed bachelor's degree in **any field**;
* **Libras course** with a minimum duration of **120 hours** (mandatory);
* Solid experience in **team management for customer service operations** in **call centers**;
* Knowledge of **operational KPI analysis**, and proficiency with tools such as **Excel** and **management systems** (auto-dialers, IVR, CRM);
* Strong skills in **leadership, communication, conflict management**, and **results orientation**;
* **Analytical, organized** profile with a **continuous improvement mindset**;
* **Availability** to work various shifts, as required by operational needs.
**Benefits:**
Salary \+ Benefits.
If you identify with this profile and wish to join a team committed to inclusion, apply now!
Minimum Education Level: Bachelor's Degree