Salesperson

Description

Job Summary: We are seeking a proactive In-Store Salesperson for both in-person and online customer service, with a focus on sales, store organization, and customer support. Key Highlights: 1. Direct customer service with a results-oriented focus 2. Opportunity to conduct additional and consultative sales 3. Collaborate in store organization and presentation **NOTE**: BEFORE APPLYING, PLEASE ENSURE YOU HAVE ANSWERED ALL REQUIRED QUESTIONS FOR THIS POSITION. OTHERWISE, YOU WILL BE AUTOMATICALLY REMOVED FROM THE SELECTION PROCESS. **Job Benefits:** * Transportation allowance; * Performance bonus; **Salary:** BRL 1,621.00 \+ performance bonus (With bonuses, your monthly income may reach up to BRL 2,500.00 or more) **Location:** Av. Bartolomeu de Gusmão, No. 1064 \- Vitória da Conquista \- BA **Employment Type:** CLT (Consolidation of Labor Laws) **Working Hours:** Rotating 6x1 schedule \- Monday to Friday, 8:00 AM to 6:00 PM; Saturday, 8:00 AM to 12:30 PM **About the Position:** We are looking for a PRACTICAL and PROACTIVE IN-STORE SALESPERSON to provide direct in-store customer service. The mission is simple and clear: understand customer needs, sell the right product, and seize opportunities for additional sales (up-selling). In addition to sales, the professional will also be responsible for maintaining store organization and ensuring it is always ready to welcome customers. **Your Daily Responsibilities:** * Provide in-person customer service at the store with courtesy, efficiency, and a results-oriented mindset. * Identify customers' actual needs and present suitable solutions using available products. * Conduct additional sales (up-selling) by offering complementary items that add value to the purchase. * Support online customer service (WhatsApp, Instagram, and other channels), responding to customers promptly and clearly. * Convert online interactions into sales using strategic commercial approaches. * Send product photos, videos, and detailed information to online customers when necessary. * Track online orders until completion (picking, verification, and shipping/pickup). * Update order statuses and maintain active communication with customers throughout the entire process. * Organize and respond to messages promptly, prioritizing leads with higher purchasing potential. * Assist in product promotion on social media when requested (e.g., stories, simple posts). * Restock shelves as needed, ensuring good product presentation and store organization. * Maintain a clean and organized environment through periodic cleaning on a rotating team schedule. * Verify incoming merchandise and assist in inventory control. * Flag slow-moving items or those requiring restocking. * Work with sales targets and performance indicators, continuously striving to improve results. * Contribute ideas to increase sales and enhance customer service. **Requirements:** * Prior experience in face-to-face sales or public service. * Strong communication skills, friendliness, and negotiation ability. * Ability to listen to customers and offer practical solutions. * Organizational skills and responsibility toward the workplace. * Availability to work in person. Job Type: Full-time CLT Compensation: BRL 1,621.00 \- BRL 2,500.00 per month Benefits: * Transportation allowance Selection Question(s): * Do you have experience in this field? If yes, how long? * Are you passionate about sales and customer service? * What is your age? * Do you agree with the salary offered for this position? * Are you available to work full-time (morning and afternoon)? * Do you hold any courses related to this field? * Can you commute daily to the job location? * Do you consider yourself ambitious? Work Location: On-site