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José Vieira Coutinho, 53 - São José, Fundão - ES, 29185-000, Brazil","infoId":"6452771235341112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Technical Project Manager - Market Services","content":"Job Description\nAt Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life\\-saving robots, our digital and software technology experts think outside the box as they provide unique R\\&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.\n\n\nYour Role**Customer Technical Project Manager (CTPM)** is responsible for leading and managing the **end\\-to\\-end (E2E) technical delivery** of complex projects, ensuring the full solution is successfully integrated, validated, and accepted according to the contracted scope. This role involves coordinating multidisciplinary technical teams and managing all project phases — from **pre\\-sales and technical design** through **integration, validation, and final customer acceptance**.\n\n* Lead and direct the project’s technical functions, including **Analysis \\& Design**, **Integration**, and **Verification \\& Validation**.\n* Ensure **end\\-to\\-end technical delivery** in alignment with contractual requirements and project KPIs.\n* Participate in the **pre\\-sales phase**, defining the technical delivery strategy from requirements gathering through final acceptance.\n* Define project organization, technical gates, deliverables, tools, and governance model.\n* Lead **technical execution** during implementation and coordinate activities across multiple streams.\n* Identify, assess, and mitigate **technical risks** throughout the project lifecycle.\n* Coordinate resolution of critical technical issues, engaging engineering teams as needed.\n* Verify **Quality of Service (QoS)** and **solution stability**, ensuring compliance with KPIs and SLAs.\n* Advise the customer on **network evolution** and identify **up\\-scope opportunities** within the project.\n\nYour Profile* **7\\+ years** of experience managing **complex, cross\\-domain, end\\-to\\-end technical projects**.\n* End\\-to\\-End Planning or Cross\\-functional Team Alignment or Deployment Management or Operational Activities Coordination.\n* **SDM** **ou** **Cloud (FW, CBIS, NCS, SDL/HSS/HLR)** **ou** **CBIS** **ou** **NPC** **ou** **AAA upgrades** **ou** **IMS / VoLTE Core** **ou** **Diameter / RADIUS platforms** **ou** **interconnect gateways**;\n* Strong expertise in **Telecom Core Networks**, **Cloud**, and **Data Center** technologies.\n* Solid understanding of **pre\\-sales activities**, including scoping, estimation, and risk management.\n* Proven ability to **lead technical teams** and coordinate across multiple workstreams.\n* Strong sense of **ownership, accountability, and technical leadership**.\n* Experience in **system engineering**, **integration**, and **configuration/change management**.\n* Capable of working **independently**, delivering results with minimal supervision.\n* Excellent **customer interaction** and **communication** skills.\n* Experience and knowledge of **Nokia products and solutions**.\n* Prior involvement in **pre\\-sales engagements**.\n* Experience with **public and/or hybrid cloud** environments.\n* Familiarity with **CI/CD automation** and DevOps practices\n\nWhat You´ll love about Capgemini* Join a multicultural and inclusive team environment.\n* Enjoy a supportive atmosphere promoting work\\-life balance.\n* Hybrid work.\n* Your career growth is central to our mission. Our array of career growth programs and diverse professionals are crafted to support you in exploring a world of opportunities.\n* Access valuable training and certifications in cutting\\-edge technologies.\n* Engage in exciting national and international projects.\n* Health and life insurance.\n* Referral program with bonuses for talent recommendations.\n* Great office locations.\n\n**About Capgemini**\n\n\nChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. 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