Description
Job Summary:
Lead, guide, and develop the operational team at the Sorting Center, ensuring efficiency, quality, and SLA compliance.
Key Highlights:
1. Operational team leadership and development
2. Sorting Center and e-commerce operations management
3. KPI monitoring and continuous improvement
**Responsibilities:**
* Lead, guide, and develop the operational team, ensuring alignment with operational guidelines;
* Manage the Ribeirão Preto/SP Sorting Center (SC) and e\-commerce operations, ensuring efficiency, quality, and SLA compliance;
* Monitor operational workflow, including sorting, loading, and dispatch processes, ensuring adherence to established standards;
* Monitor performance indicators (KPIs), analyze deviations, address incidents, and support implementation of continuous improvement actions;
* Ensure compliance with operational procedures and safety regulations;
* Work closely with the team (assistants and associates) to promote engagement, operational discipline, and high performance.
**Prerequisites:**
* Completed high school education;
* Logistics experience;
* Leadership experience;
* Intermediate Excel proficiency preferred;
* Employment type: Full-time, CLT permanent position.
**Benefits:**
* Health insurance
* Dental insurance
* Profit-sharing program
* Life insurance
* Food allowance
* Meal voucher
* Transportation allowance or shuttle service
* Day Off
* Total Pass
Employment type: CLT permanent position
Compensation: R$3\.000,00 \- R$3\.500,00 per month
Benefits:
* Health assistance
* Dental assistance
* Profit-sharing program
* Life insurance
* Food allowance
* Meal voucher
* Transportation allowance
Work location: On-site