IT Technician

Description

Job Summary: IT Technician responsible for assembling, maintaining, installing, configuring, and troubleshooting hardware and software, as well as providing system support. Key Highlights: 1. Dynamic and collaborative environment with growth opportunities 2. Company that values people and promotes diversity 3. Focus on professional development and skill enhancement **We are much more than a collections company.** -------------------------------------------------- Concilig has built a solid reputation among major Brazilian companies, based on advanced technology and proven effectiveness in service delivery. Focusing on innovation and market demands, we offer customized solutions continuously refined to deliver excellence in service. Our goal is to achieve maximum performance across the Customer Journey by integrating all touchpoints between customers and companies. We provide a unique, valuable, and successful omnichannel experience for every brand that partners with us. Everything is now interconnected, supported by cutting-edge technology and top-tier human capital. Concilig: connect experiences, satisfaction, and new possibilities. Prepare for a new level of Customer Experience and Customer Journey. **Connect with Concilig. Link the dots, connect the results.** **Responsibilities and Duties** * Assemble and maintain microcomputers; * Identify, install, configure, and repair operating systems and application software; * Recognize and operate services and functions of operating systems; * Support the installation and implementation of the company’s information systems; * Identify root causes of malfunctions in computers, peripherals, and software, assessing their effects; * Understand the operation and interrelationship among computer components and peripherals; * Configure and troubleshoot basic and utility software; * Basic knowledge of computer networks and TCP/IP protocols. **Requirements and Qualifications** * Prior experience as an IT technician or desktop support specialist preferred; * Knowledge of Microsoft operating systems; * Currently pursuing a higher education degree; **Additional Information** **Meal Allowance** **Transportation Allowance** **Health Insurance Plan** **Dental Insurance Plan** **Wellhub (Gympass)** **Birthday Day Off** **Career Development Plan** **Partnership Programs** At Concilig, we believe that **our role goes beyond delivering results for our clients and partners—it is about transforming lives**. Here, you’ll find a dynamic, collaborative, and opportunity-rich environment where you can grow, learn, and make a difference. We are one of the largest customer service and BPO companies in the country, recognized for valuing people, encouraging diversity, and investing in talent of all ages, backgrounds, and life stories. Our purpose is to create opportunities and generate positive impact—both within and beyond the company. If you seek a place where you can **advance professionally, develop your skills, take pride in your work, and be authentically yourself**, join the Concilig team! Here, your work has voice, purpose, and future.