**We have an incredible opportunity for a Support Analyst – Barueri/SP** Positivo S+ is a technology company focused on innovative solutions for various sectors. We are looking for a team of engaged professionals passionate about making a difference. **If, like us, you believe you can make a difference, join our team and grow with us!** **Key Responsibilities**: Provide support to ensure high availability and performance of customer platforms. Promptly and accurately address customer requests, registering and resolving them according to analyzed procedures. Create and maintain up-to-date technical procedures. Experience: Responsible. Experience in in-person/remote customer support. Knowledge of hardware/software maintenance. Printer installation. Education: Completed high school or technical course in IT. Completed or ongoing bachelor’s degree in IT or related fields (a plus). **CLT employment contract + benefits:** * Business hours – Monday to Friday, 8:00 AM to 5:00 PM. * Medical and dental plans. * Life insurance. * Meal allowance / Food voucher. * Transportation voucher. * Discount club. * Access to Wellhub (gyms) and Mente Tranquila. * Discounts on Positivo products. * Elleve Performance: Discounts on universities and courses. * And much more. * **If you identify with this position and want to grow alongside Positivo S+, apply now and join our team!** Minimum Education Level: Technical Course * Transportation voucher * Meal voucher or food allowance * Medical assistance * Dental assistance