Job Summary: We are looking for a technician to analyze hardware and software issues, perform maintenance, and log incidents on notebooks, desktops, and smartphones, ensuring product quality. Key Highlights: 1. Build solutions that make people's lives better and smarter. 2. Work in an agile, vibrant, bold, and innovative environment. 3. Opportunity to grow and contribute with the #PosiTime. **Why Join the \#PosiTime?** We believe technology exists to empower lives; therefore, every day we build new solutions that make people's lives better and smarter! Agile, vibrant, bold, innovative, diverse, connected, dynamic, entrepreneurial, and resilient: more than a team, we are the \#PosiTime. If you identify with our purpose and seek a place to grow and contribute, we welcome you with open arms! **Responsibilities and Duties** ### **Responsibilities and Duties** * Analyze hardware and software problems and failures, performing accurate technical diagnostics on equipment. * Perform corrective and preventive maintenance on notebooks, desktops, and smartphones, ensuring full functionality according to the company's established quality standards. * Install, update, configure, and uninstall software on equipment. * Conduct final tests on notebooks, desktops, and smartphones per engineering-defined procedures, ensuring only products meeting quality criteria are released. * Log all identified incidents and executed corrective actions in the system, ensuring traceability and information control. **Requirements and Qualifications** ### **Requirements and Qualifications** * Completed Technical Education in Electronics, Mechatronics, or Electrotechnics; or currently pursuing a Bachelor’s degree in Information Technology, Software Engineering, Data Science, Computer Networks, or related fields. * Prior experience in technical support for hardware and software. * Valid Brazilian Driver’s License (Category B) * Availability for travel **Additional Information** **Learn about some of the benefits offered by \#PosiTime:** **\*\* We strive to offer the best benefits to the \#PosiTime, which may vary depending on contract type and work location.** **Quality of Life** Health and dental insurance plans Zenklub: mental health and wellbeing platform, including psychological counseling Gympass Meal Allowance Childcare Assistance and Maternity Kit **Career and Education** Discounts at Universidade Positivo (UP) — for employees and dependents Saber Mais: Professional Development Portal Discounts at Colégio Positivo for employees’ children **Finance** Profit-Sharing Program (PPR) Good Card: accepted at over 130,000 establishments Life Insurance Payroll-Deductible Loan Private Pension Plan **Transportation** Company car + fuel allowance **Exclusive Discounts** Positivo Partner: website offering discounts on our products *“Of the world’s leading global technology companies, nearly all were founded in a garage. Only one was born in a classroom.”* That is how Positivo Tecnologia began — in 1989, taking on the challenge of manufacturing computers in Brazil. We believe TECHNOLOGY EXISTS TO EMPOWER LIVES, and this is our essence: we aim to integrate it into everyone’s daily routine, always in its best version — perfectly tailored to each consumer’s profile. This is the essence of a company born in a classroom aiming to change worlds — millions of them! **OUR POSITIVE WAY OF BEING AND DOING TECHNOLOGY** Our dynamic and versatile team, which respects diversity, is guided by our 12 core attitudes. At Positivo Tecnologia, you’ll have the opportunity to work alongside exceptional professionals, learn extensively, and put your ideas into practice. Learn more about Positivo Tecnologia on LinkedIn: www.linkedin.com/company/positivo\-tecnologia BE PART OF OUR STORY! JOIN THE \#POSITIME!
João Silva
Indeed · HR
João Silva
Indeed · HR
