Focused on delivering the best experience for our customers. * Agility and commitment to your deliverables. * Ethics and transparency across all company processes. * Respect for Diversity. * Innovative profile, seeking to do things differently and with excellence in your activities. **Responsibilities and Duties** * Monitoring KPIs together with suppliers; * Assisting in the creation and sending of SMS and email marketing campaigns; * Building the dialing database for Virtual Agents and conducting functionality tests of digital tools; * Supporting the Assistants’ and Analysts’ team in creating business dashboards and analyses; * Conducting call analysis and evaluating AI performance; * Assisting in creating WhatsApp messaging templates. **Requirements and Qualifications** COMPUTER SCIENCE, EXACT SCIENCES, IT **Additional Information** * **Meal Allowance** * **Transportation Allowance** * **Benefits Club:** An exclusive benefits club for our Paschoalovers, offering discounts at numerous partner establishments. * **Wellz Care:** An online therapy platform granting Paschoalovers 12 free sessions. * **WellHub:** All employees have access to Gympass—a quality-of-life platform offering gyms and physical activities at highly discounted rates. * **SESC:** Dedicated to providing spaces for social interaction and exchange of experiences, promoting personal and social well-being and development. * **Birthday Day Off:** All employees are entitled to a paid day off on their birthday. * **Maternity and Paternity Leave:** 6 months of maternity leave and 20 days of paternity leave. For over 26 years, Paschoalotto has transformed the relationship between companies and customers through innovative and customized solutions. We are the largest employer in the central-western region of São Paulo state, with over 15,000 employees across Bauru, Agudos, Marília, and Ribeirão Preto—and here, you can grow your career, make a difference, and positively impact your community. We value agility, excellence, customer centricity, and diversity & inclusion—creating an environment where you can truly be yourself. If you’re looking for a place to genuinely grow, join us as a \#Paschoalover and become part of this journey!