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Job Summary: Analyst role focused on economic and financial analysis, strategic planning, performance indicator tracking, and managerial reporting to drive client success and optimize results. Key Highlights: 1. Dynamic, collaborative environment full of growth opportunities 2. Develop your skills and take pride in your work 3. Work with voice, purpose, and future **We are much more than a collections company.** -------------------------------------------------- Concilig has built a solid reputation among major Brazilian companies, based on advanced technology and proven effectiveness in service delivery. With a focus on innovation and market demands, we offer customized solutions continuously enhanced to deliver excellence in service. Our goal is to achieve maximum performance across the Customer Journey, integrating all touchpoints between customers and companies. We provide a unique, valuable, and successful omnichannel experience for every brand that engages with us. Everything is now interconnected, supported by cutting-edge technology and top-tier human capital. Concilig: connect experiences, satisfaction, and new possibilities. Prepare yourself for a new level in Customer Experience and Customer Journey. **Connect with Concilig. Link the dots, connect the results.** **Responsibilities and Duties** * Analyze information regarding economic and financial aspects; * Contribute to the development of action plans; * Generate and monitor performance indicators; * Prepare managerial reports to support decision-making by managers; * Develop and define strategies to achieve client goals; * Create managerial and operational reports for decision-making; * Collaborate with collections teams to align developed strategies and achieve outstanding results; * Engage with partners to optimize processes and explore new solutions; * Analyze and develop strategies based on portfolio-specific needs, aiming to propose improvements in outcomes; * Execute actions within processes/activities under your responsibility to achieve intended goals/objectives. **Requirements and Qualifications** * Prior experience in Strategic Planning is desirable; * Completed or currently pursuing a bachelor's degree; * Intermediate proficiency in Microsoft Office; * Intermediate/advanced proficiency in Excel. **Additional Information** **Meal Allowance** **Transportation Allowance** **Health Insurance Plan** **Dental Insurance Plan** **Wellhub (Gympass)** **Birthday Day Off** **Career Development Program** **Partnerships** At Concilig, we believe that **our role goes beyond delivering results for our clients and partners—it is about transforming lives**. Here, you’ll find a dynamic, collaborative environment full of opportunities to grow, learn, and make a difference. We are one of the largest customer service and BPO companies in the country, recognized for valuing people, promoting diversity, and investing in talent across all ages, backgrounds, and life stories. Our purpose is to create opportunities and generate positive impact—both inside and outside the company. If you’re looking for a place where you can **advance professionally, develop your skills, take pride in your work, and be authentically yourself**, join the Concilig team! Here, your work has voice, purpose, and future.
