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Brasil Talent Hub
Receptive Customer Service Position, Monday to Friday
POSITION: Humanized Customer Service Representative (Voice/Chat) – Nova São Paulo? Do you enjoy helping people, solving problems, and delivering an outstanding customer experience? ???? Then this opportunity is for you! Your responsibilities will include: Hybrid customer service (voice and chat) in a receptive model; Listening attentively and resolving customer requests clearly and efficiently; Assisting customers with inquiries, property acquisitions, rentals, and contract terminations; Ensuring every interaction is a positive experience. Requirements: Completed high school education; Minimum age of 18 years; Previous customer service experience; Strong verbal and written communication skills; Basic knowledge of Microsoft Office and typing proficiency; Empathy, positive attitude, effective conflict management, and results-oriented focus; Easy access to the South Zone. Work schedule: 10:48 AM to 7:00 PM (full availability required) Rotating 5-day workweek with weekends off Salary: BRL 1,600.00 Benefits that make a difference: Transportation allowance; Meal and/or food allowance; Medical and dental assistance; Life insurance and funeral assistance; Childcare/babysitter allowance and support for children with disabilities; Discounts on products and gyms; Educational partnerships offering course discounts; Career development plan with real growth opportunities. Work location: On-site – Av. Cecília Lottenberg, Chácara Santo Antônio (South Zone) If you believe in the power of empathy and wish to join a team that values purpose-driven customer service…
São Paulo
R$2,000/month
Indeed
HR Assistant
Rocha Telecom is one of the leading authorized resellers of the telecommunications operator TIM, offering a wide range of telecom-related services and products, including mobile plans, internet, mobile devices, and accessories. We are committed to delivering innovative solutions and exceptional customer service. The HR Assistant will be responsible for supporting administrative and operational activities within the HR department, ensuring compliance with company policies and current labor legislation. Responsibilities and Duties Key Activities: Responsible for assisting with all HR department processes: Employee vacations; Hiring; Termination; Benefits administration; Timekeeping control; Medical assistance; Requirements and Qualifications Requirements: Completed or ongoing undergraduate degree in Administration, HR, or related fields; Prior experience or exposure to administrative/HR routines is desirable; Basic knowledge of labor legislation and computer skills; Organizational skills, attention to detail, and ability to work collaboratively. Additional Information THE COMPANY OFFERS: Salary: BRL 2,077.00; Meal allowance paid via CAJU card: BRL 450.00; Mobility allowance: BRL 110.00 or transportation voucher; Profit-sharing program (PLR); Travel benefits: Férias&Co https://ferias.co/; Medical assistance (telemedicine) and psychological support; Wellhub; Day Off. Founded in May 2010, Rocha Telecom is currently the largest TIM S/A reseller network in the state of São Paulo. Our main products and services include: sales of mobile phones, voice and data plans, accessories, and insurance against breakage, theft, and robbery. Our goal is to become the top-performing reseller network in terms of service quality within TIM and the customers’ first choice when considering TIM in the cities where we operate—continuously investing in value creation for both our customers and employees.
R. Aymorés, 9 - Vila Antarctica, Bauru - SP, 17013-221, Brazil
R$2,077/month
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