AIRPORT MANAGER - CGR

Description

Job Summary: The Crew Member will join the Airports team, focusing on continuous process improvement, ensuring operational efficiency and high-quality customer service, as well as managing costs and relationships with authorities. Key Highlights: 1. Focus on continuous improvement and operational efficiency of the airport 2. Cost management and assurance of quality in customer service 3. Leadership development and strategic planning with stakeholders Every time you look up at the sky to dream, we’ll be there. \#TheSkyIsBlue Have you ever considered continuing your career takeoff with the Best Airline in the World? **Responsibilities and Duties** **Your Day-to-Day Will Include:** **** The Crew Member will join the **Airports** team at our headquarters in **CGR**, located in **Campo Grande/MS.** * Drive continuous improvement of airport processes and procedures; * Ensure airport operational efficiency; * Guarantee supervision across all tasks impacting customer service quality; * Support customer service, ensuring quality and efficiency; * Manage airport costs, including expenses related to flight disruptions, overtime for staff, and other base-related expenditures; * Ensure all airport cash flow receipts are transferred to the company; * Support sourcing new suppliers for operational contingencies; * Assist in determining the required staffing levels for the airport; * Ensure effectiveness of NPS and KPI controls; * Maintain strong relationships between airport authorities and internal Azul departments; * Conduct strategic and operational planning together with stakeholders; * Lead and develop team leaders. **Requirements and Qualifications** **What You Need to Bring (Prerequisites):** * Completed undergraduate degree; * Advantage: Advanced English proficiency; * Proficiency in Microsoft Office Suite (especially Excel); * In-depth knowledge of airport processes, procedures, and regulations; * Solid experience in airport and people management. **Interested in Our Challenge? Apply Now** **Join Us and Take Off in Your Career!** \#vemserAzul **Additional Information** **Azul Crew Member** (employee): Please inform your manager about your interest in and participation in this selection process. **During the Registration Stage**, in the field: **Referred By**, you must enter your manager’s **Full Name and Azul email address**, so they are aware of your formal application. We are a People-first company with over 15,000 passionate Crew Members dedicated to caring for our Customers and connecting people through unique experiences. Our story began in December 2008, and today we are the largest airline in Brazil by number of cities served, operating to over 130 domestic and international destinations. **Our Vision:** To jointly build the best airline in the world. **Our Mission:** To make this the best job of your life and ensure our Customers enjoy the best flight of theirs. **Our Values:** They form the foundation of Azul’s culture, guiding and inspiring how we work every day. **Safety \|** Nothing is more important. **Consideration \|** Treat others the way they would like to be treated. Observe, Perceive, and Act (OPA). **Integrity \|** Be a positive example. **Passion \|** Love what you do. **Innovation \|** Stay open-minded and improve each day. **Excellence \|** Be impeccable in everything you do. **Respect Is the Foundation of Our Values!** We believe diversity goes beyond profiles: it broadens perspectives, enriches decisions, and builds a fairer environment for everyone. Therefore, our selection processes are conducted based on equity and a commitment to providing real opportunities without distinction of race, color, gender, sexual orientation, nationality, disability, age, social class, religion, or any other factor that defines who you are. **Health & Well-being Programs and Partnerships Offered by Azul to You and Your Family (for CLT Crew Members)** **Anjo Azul** \- Our program supporting Crew Members with psychosocial, legal, and financial assistance. **Cegonha Azul** \- Program supporting pregnant women and new mothers until their baby’s first birthday. Valid for Crew Members and dependents. **Wellhub** **and TotalPass** **Anti-Smoking Program** **NutriAzul** \- Nutritional follow-up. **Zenklub** – Online therapy for mental health care. **SEST SENAT** \- Free courses, community centers, dental care, physiotherapy, nutritionists, and psychologists. **Concierge \-** All our well-being benefits at your fingertips. **Pharmacy Discounts** **We Develop Your Career Through:** Future Conversations with your leader. Individual Development Plans. Training at our Corporate University — Uniazul. Education incentives for undergraduate, postgraduate, and language studies via partnerships with multiple institutions. **Helping Is Part of Our Essence!** Acting responsibly toward society is aligned with our essence. After all, we operate across the entire Brazilian territory, with over 130 bases, and are committed to the country’s social development. Therefore, we integrate our business strategy with our core cultural focus on people, driving national transformation through the Azul Volunteer Program. Today, we have over 7,000 volunteer Crew Members connecting people and transforming lives. **Do You Identify With Us? Join This Flight With Us!** **\#TheSkyOfBrazilIsAzul**