Description
Job Summary:
A professional responsible for in-person, telephone, and videoconference customer service, providing technical support, issuing digital certificates, and analyzing documents in compliance with applicable regulations.
Key Highlights:
1. Customer service through multiple channels
2. Technical instructions and issuance of digital certificates
3. Document analysis in accordance with regulations
Customer service (in-person, telephone, and videoconference);
Providing technical instructions regarding products and services;
Issuing digital certificates;
Analyzing documents for digital certificate issuance in accordance with ICP-Brasil / ITI regulations;
Focus on goals and productivity;
Availability for external service;
Requirements:
Completed high school education
At least 18 years of age
Experience in customer service and administrative routines.
Working Hours:
Monday to Friday, from 08:00 to 18:00
### **General Information**
**Identification**
2992
**Number of Positions**
1 Position
**Location**
CAMPO GRANDE
**Hierarchical Level**
Technical
**Contract Type**
Permanent