OPERATIONS TECHNICIAN I

Description

Job Summary: The professional will assist with real-time interventions on distribution networks, disturbance analysis, service dispatching, and circuit restoration. Key Highlights: 1. Assistance in interventions and analysis of distribution networks. 2. Guidance to teams to optimize resources. 3. Operation of electrical systems and detection of anomalies. We are the Energisa Group! With over one hundred years of history, Energisa is the largest private group in the Brazilian electricity sector with 100% national ownership. Our diversified portfolio includes distribution companies, transmission concessions, large-scale renewable generation, an innovative energy solutions brand – (re)energisa – offering distributed generation from renewable sources, free energy market trading, value-added services, a shared services center, a contact center company, and Voltz, the sector’s first fintech for digital accounts. Recently, we diversified our portfolio by adding natural gas distribution through the acquisition of ES Gás. Through our more than 17,000 employees, we transform energy into comfort and development for over 20 million people. We believe diversity and plurality drive innovation and outstanding results. Everyone is truly welcome here! Want to be part of this story? Check whether this opportunity matches your profile and join us in this selection journey! **Responsibilities and Duties** * Assist with real-time interventions on 34.5 kV and 15 kV distribution networks under unstable conditions, supporting disturbance analysis according to their specific characteristics based on studies, operational procedures, and regulations, restoring circuits promptly while ensuring personal and operational safety, applying safety procedures and verbal operational communication; * Assist with analysis and dispatch of emergency technical and commercial services, allocating tasks to response teams to reduce average travel time and expedite service delivery according to established priorities in procedures, preserving quality indicators and adherence to regulated deadlines; * Guide teams regarding travel and task execution to optimize available human and infrastructure resources; * Assist with real-time analysis and issuance of documents related to scheduled outages, emergencies, and urgent cases in the Distribution System; * Record incidents in distribution operation systems, as well as services performed by emergency technical teams and commercial technical service teams, for indicator calculation; * Record anomalies in distribution equipment using specific software; * Assist with the development and execution of emergency switching operations and timely circuit restoration to minimize impacts on customers; * Stay updated with operational documentation; * Assist with scheduled outage processes, ensuring compliance with deadlines set by regulatory authorities and enabling maintenance and network improvement activities; * Remotely operate automated reclosers on 34.5 kV and 15 kV networks via telecontrol, and guide line electricians during reconnection maneuvers following disturbances and isolation for maintenance; * Detect anomalies in the electrical system, communication, supervision, and control systems, intervening if possible, or escalating to responsible areas when necessary; * Keep supervisors and on-call personnel informed about incidents and contingencies affecting the Distribution Electrical System; * Inform your shift replacement of all relevant events, pending items, and ongoing switching operations during shift handover; * Contribute to team qualification improvement and professional development; * Ensure personal safety, team safety, safety of distribution network equipment, and customer safety; * Perform other tasks of similar nature and complexity; * Work on rotating shifts. **Requirements and Qualifications** * Completed high school education; * Completed Technical Course in Electrotechnology; * Intermediate proficiency in Microsoft Office suite; * Availability to work on rotating shifts, including alternate days and hours, possibly including weekends, holidays, and various shifts, with days off according to the company-defined schedule. * Valid CFT/CRT certification. **Additional Information** PEOPLE are our greatest ENERGY. Considering your well-being, we offer a range of benefits. Take a look at what you’ll receive: * Meal allowance or food voucher for grocery purchases or meals at your favorite restaurant; * Health and dental plans for you and your family; * Private pension plan for financial reserves and investments; * Daycare assistance to support you during your children’s early years; * Life insurance to provide greater peace of mind for you and your loved ones; * Profit-sharing program, as recognition for your work and results; * Quality-of-life programs that ensure employee well-being and promote health; * Scholarship programs to support your professional development; * Wellhub, granting access to over 18,000 gyms across Brazil. If you meet the job prerequisites, submit your application and watch for these tips: * During the selection process, communication will occur via email or phone. * Ensure your contact information is up-to-date and monitor your inbox—including your spam folder. * Be attentive to incoming calls; our corporate phone numbers include varying area codes (DDD). * If you receive negative feedback, don’t be discouraged—keep an eye out for other opportunities. Did you know that **we are one of the largest groups in the Brazilian electricity sector?** With 120 years of history, we are an **ecosystem** of products and services aimed at leading the energy transition—connecting people and businesses to the best energy solutions and building a more sustainable world. We operate in 977 municipalities across all regions of Brazil, delivering energy to over 20 million people. Our most visible activity is electricity distribution, but we offer much more. In addition to our 9 electricity distribution companies and 13 transmission concessions, we operate a centralized photovoltaic generation plant and one of the country’s largest distributed photovoltaic generation parks, under our innovative brand (re)energisa. We also operate in the Free Energy Market, offering value-added solutions to our customers. Moreover, we diversified our portfolio with natural gas distribution and trading through the acquisition of ES Gás, and, since November 2024, through participation in the assets of Cegás, Copergás, Algás, and Potigás. We are also investing in the generation, distribution, and trading of bio-solutions—such as biogas, biomethane, and biofertilizer—through Agric. Our **mission** is to transform energy into comfort, development, and new possibilities—sustainably. To achieve this, we rely on approximately 17,000 employees who make a difference every day. You too can be part of this transformation story. Let’s build a more sustainable world—together!