




Job Summary: A professional to identify and model process improvements, lead meetings, define KPIs, maintain updated documentation, and provide support and training. Key Highlights: 1. Experience in process flowchart improvement and design. 2. Knowledge of Bizagi or Visio and Microsoft Office Suite. 3. Experience in process modeling and optimization, from AS IS to TO BE. Description: * Bachelor's degree in Administration, Engineering, Business Process Management, Accounting, or Economics; * Experience in process improvement; * Experience in process flowchart design; * Knowledge of the Bizagi or Visio platform; * Proficiency in Microsoft Office Suite; * Identify process execution improvements during process mapping and propose enhancements to stakeholders; * Model processes within the company's designated platform, transforming AS IS into TO BE; * Lead meetings and monitor activities to implement process improvements; * Contribute to defining process KPIs and assist in their development; * Review and update manuals, policies, flowcharts, and Standard Operating Procedures (SOPs) to ensure they remain current for employee use; * Monitor the delivery schedule of mapped processes and keep it up to date; * Develop technical training materials for store operations; * Provide support to process leaders during onboarding training for new employees and refresher training when required. 251204020218950281


