Job Summary: Professional to work on process improvement and modeling, facilitating meetings, defining KPIs, and reviewing documentation. Key Highlights: 1. Experience in process flowchart improvement and design 2. Knowledge of Bizagi or Visio 3. Experience in AS IS to TO BE process modeling Description: * Bachelor's degree in Administration, Engineering, Management Processes, Accounting, or Economics; * Experience in process improvement; * Experience in process flowchart design; * Knowledge of the Bizagi or Visio platform; * Proficiency in Microsoft Office Suite; * Identify process execution improvements during process mapping and propose solutions to stakeholders; * Perform process modeling within the company's designated platform, transforming AS IS into TO BE; * Facilitate meetings and monitor activities to implement process improvements; * Contribute to defining process KPIs and assist in their development; * Conduct reviews of manuals, policies, flowcharts, and Standard Operating Procedures (SOPs), ensuring they remain updated for employee use; * Monitor the delivery schedule of mapped processes and maintain it up to date; * Develop technical training materials for store operations; * Provide support to process leaders during onboarding training for new employees and refresher training when required. 251204020218950281
João Silva
Indeed · HR
João Silva
Indeed · HR
