Job Summary: Responsible for mapping, diagnosing, and analyzing organizational processes, identifying opportunities for improvement, automation, and risk mitigation to enhance operational efficiency. Key Highlights: 1. Learning, training, and career advancement opportunities 2. Collaborative, dynamic, and innovative work environment 3. A solid career path with constant challenges and engagement with major brands The **Enzo Group** is a family-owned company with a successful trajectory that began in **1984**, driven by the purpose of becoming a benchmark in the automotive sector. With **over 40 years of history**, the Enzo Group has built a solid trajectory based on innovation, trust, and passion for people and cars. Headquartered in **Campo Grande (MS)**, the Enzo Group operates across the states of **Mato Grosso do Sul, Mato Grosso, and São Paulo**, and is recognized as one of the most traditional and innovative brands in the automotive market. The Group operates through dealerships and service-providing companies, with its administrative and financial activities centralized in Campo Grande/MS—the strategic heart of the business. The Enzo Group’s portfolio includes some of the **most desired and recognized brands in the market**, such as: **Fiat Enzo, Fiat Alpavel, Kampai Toyota, Guará Renault, Enzo Caminhões Mercedes\-Benz, Kcinco Volare and Agrale, Enzo Jaguar Land Rover, Nação Chevrolet, Enzo CJDR, Enzo Jeep, Enzo Ram, Enzo Eletric (Leapmotor), Enzo Geely, and Enzo Volvo.** **Career and Professional Development:** At the Enzo Group, we believe that corporate growth begins with individual growth. Therefore, we continuously invest in **professional development**, offering learning, training, and career advancement opportunities within a collaborative, dynamic, and innovative environment. Here, we value talent, encourage ownership, and recognize performance. Working at the Enzo Group means having the chance to build a **solid career**, with constant challenges, interaction with major market brands, and room to develop and grow alongside the company. Today, we have over one thousand direct employees committed daily to upholding our values: agility in driving business; differentiation through value delivery to customers via an attentive, detail-oriented team with systemic vision and operational efficiency; and enabling employee development to ensure the Group’s growth and longevity. Responsible for mapping, diagnosing, and analyzing organizational processes, identifying opportunities for improvement, automation, and risk mitigation. Strategically leads projects and initiatives aimed at operational efficiency, while also supporting improvements to customer journey and experience. * + Map and review organizational processes; + Propose and implement continuous improvements; + Develop and document procedures and manuals; + Monitor KPIs and validate implemented actions; + Support internal and external audits; + Communicate changes and train teams on new workflows and standards.