Sales Coordinator

Description

Job Summary: Coordinate sales teams to maximize growth, improve margins, and develop business while ensuring excellence in customer service. Key Highlights: 1. Manage sales teams and drive business growth. 2. Develop customer service strategies and business opportunities. 3. Promote professional development and team motivation. **Key Responsibilities:** * Ensure that growth and margin improvement pillars are implemented within your area through daily monitoring of performance indicators in sales zones (ZNVs), such as customer activation and items per customer; * Maximize and monitor customer registrations in each ZNV within your area of responsibility by managing existing customers and implementing reactivation plans for inactive customers, while ensuring application of the city-level customer registration strategy in your area; * Ensure implementation of the customer service strategy (3x3 / 4X4\) — i.e., visiting customers 3 to 4 times per month — through coordinated visit planning to guarantee RCA presence at customer sites, while developing the team to support business follow-up; * Develop and expand pillar and bazaar categories within your sales area in line with company strategic plan targets; * Implement business opportunities within your area using the step-by-step visit model, both for RCAs and yourself, cascading results across the team and seeking positive feedback from respective visits; * Promote Bate Forte engagement with customers, addressing, responding to, or escalating requests while maintaining Bate Forte’s positive and distinctive brand image; * Minimize customer delinquency and indemnifications by guiding the RCA team toward a prevention-oriented culture; * Ensure excellence in service and business development for top customers in each ZNV, representing the 80/20 of revenue; * Create quarterly action plans with RCAs, focusing on in-person training for new hires and improving productivity indicators; * Establish a monthly work schedule allocating 70% of time to business development with top customers in each ZNV — reinforcing productivity indicator improvements with RCAs — 20% to training new RCAs, and 10% to administrative tasks, planning, and performance indicator monitoring; * Promote professional development and team motivation through feedback, performance monitoring, and enhancement via technical and behavioral training. Minimum Education: Bachelor's Degree Driver's License: Class B Willingness to travel * Company car * SOCIAL SUPPORT * MATERNITY KIT * On-site meal * Life insurance * Medical assistance * CAREER DEVELOPMENT PLAN * Dental assistance