Internal Sales Representative

Description

Job Summary: A sales professional responsible for prospecting, customer service, and support, with a focus on negotiating and closing sales of Mixnutri's product portfolio. Key Highlights: 1. Customer service, prospecting, and support 2. Negotiation and closing of sales 3. Customer portfolio maintenance and retention We are seeking a sales professional to join the Mix Nutri team. This professional will be responsible for customer service with an emphasis on prospecting, sales, and customer support. Main Responsibilities * Customer service: Provide support via phone, e\-mail, or other communication channels, clarifying doubts and presenting solutions tailored to customer needs. * In\-person support: Receive customers and partners at the manufacturing facility, conducting visits and negotiations as required. * Prospecting and sales: Identify business opportunities, contact potential customers, and execute sales of products from the Mixnutri Group portfolio. * Negotiation and closing: Prepare commercial proposals, negotiate payment terms, and finalize sales in accordance with company guidelines. * Order registration and tracking: Enter data into the sales system, monitor delivery deadlines, and keep customers informed about their order status. * After\-sales: Ensure customer satisfaction post\-purchase by providing support and collecting feedback for continuous improvement. * Customer portfolio maintenance: Strengthen relationships with active customers, encouraging repeat sales and ensuring retention. * Internal team integration: Collaborate with departments such as Logistics, Production, and Finance to ensure efficient sales and delivery processes. Requirements and Qualifications; * Education: Completed high school (higher education or technical degree in Administration, Marketing, Nutrition, or related fields is desirable). * Experience: Experience in internal sales, active telemarketing, or customer service. * Desired Knowledge: Familiarity with the nutrition, supplements, or food products sector. * Skills; o Strong verbal and written communication o Negotiation and persuasion ability o Organization and results orientation o Proactivity and teamwork skills o Computer literacy (Microsoft Office suite and CRM or ERP systems) Behavioral Competencies; * Empathy: Understand and address customer needs, building trust. * Solution Orientation: Identify problems and propose practical, effective solutions. * Results Orientation: Achieve sales targets and deliver high\-quality customer service. * Adaptability: Interact effectively with diverse customer profiles and adapt to varied workplace situations. Benefits Offered; * Fixed salary \+ sales commission * Transportation allowance * Meal allowance * Breakfast and lunch provided onsite * Opportunities for professional growth and development Minimum Educational Requirement: High School Diploma (Secondary Education)