Description
We were born to transform the way pets' health is cared for!
We are a leading company in veterinary health insurance plans in Brazil, offering a simple and flexible business model with \+Excellence and \+Technology. On our team, you will find skilled professionals committed to the company's business, as well as an extensive hospital infrastructure.
Join our story!
**Responsibilities and duties**
* Provide in-person service for patient registration and examination authorization;
* Issue and verify examination request forms;
* Open and close the cash register;
* Receive payments;
* Deliver examination results;
* Guide patients regarding procedures;
* And other activities related to this area.
**Requirements and qualifications**
* Prior experience in customer service roles;
* Completed high school education;
* Basic computer skills;
* Strong communication ability;
* Humanized service approach;
* Problem- and conflict-resolution capability;
* Good interpersonal skills.
**Additional information**
Considering employee well-being, \+Pet offers the following benefits:
* Meal allowance;
* Transportation allowance;
* Life insurance;
* Education assistance;
* Discounts on \+Pet products and services.
Work schedule: 12x36 shift, from 8:00 AM to 8:00 PM.
\+Pet is a comprehensive healthcare platform for your pet.
With innovative health insurance plans and an outstanding clinical-hospital infrastructure, we offer 360° care and protection that your best friend deserves.
\+Pet was founded with the commitment to deliver well-being and quality of life, ensuring the best experience for you and your pet.
With a vision of veterinary medical assistance grounded in humanized care and cutting-edge technology, we began operations with the most complete 24-hour veterinary hospital in Brazil's Central-West region.
Inaugurated in Goiânia, the Hospital Unit features an ICU, over 70 inpatient beds, and capacity to perform more than 250 surgeries per month, plus an Advanced Clinic equipped with facilities and teams ready to meet your pet’s daily needs.
But our project aims far beyond this. To deliver specialized infrastructure and care across all Brazilian states, \+Pet is continuously expanding and learning.
Currently, we operate units in Goiânia, Aparecida de Goiânia, Brasília, Campinas, and São Paulo. In addition to modern facilities for consultations, examinations, and treatments, all units include a pet shop offering products, as well as a full-service pharmacy where you receive guidance and support from specialized veterinarians.
**Our Mission**
To be recognized as the best and most modern institution for pet health treatment and monitoring through excellence in service delivery and customer care.
**Our Values**
Promote health for dogs and cats through a business model based on a simple, flexible, sustainable, and integrated ecosystem.
**Our Vision**
Deliver excellence and humanized care, develop prevention and 360° well-being, and build a community growing hand-in-hand (and paw-in-paw).
**Purpose**
Cultivate and reciprocate pets’ love by providing the necessary assistance for complete, high-quality healthcare.