Control Desk Jr

Description

We are a corporate law firm that stands out for its objective, accurate, modern, and effective approach to solving legal advisory problems for clients. We assess and recommend what is most timely, innovative, and necessary for national and international companies, supporting them in maximizing results, eliminating bureaucracy, unnecessary formalities, while generating ethical, transparent, and responsible foundations. **Responsibilities and duties** * Analyze and manage collection queue; * Operator maintenance; * Perform access creation; * Monitor strategy implementation; * Prepare and produce various reports; * Provide feedback on actions taken. **Requirements and qualifications** * Experience in collections operations or telecommunications; * Ongoing higher education will be considered a plus; * Proficiency in Microsoft Office Suite. **WE ARE THE LARGEST LAW FIRM IN BRAZIL! \#SOMOSNW** **Nelson Wilians Advogados** is currently one of the largest law firms in Brazil in terms of **number of attorneys** and **geographic reach, with its own physical offices** **in all state capitals and major inland cities**. This unique characteristic enables us to provide agile, modern, and effective legal services across diverse areas of law. We have **approximately 1,100 partner attorneys and around 657 thousand active cases under our responsibility**. We uphold the **NW Standard**, investing in new knowledge, technological resources, and training for our community through a Corporate University Program, as well as partnerships with renowned educational institutions. With 25 years in the market, we are recognized for our expertise across all areas of corporate law and for serving a broad portfolio of national and international clients in various sectors. We operate one of the country’s best case management systems, already tested and approved by our clients. Contributing to a fairer society requires careful internal attention and responsibility. For this reason, we have a Diversity and Inclusion Program that includes Libras awareness initiatives, conducting a census within our community, and implementing anti-racism policies and measures against moral and sexual harassment. We also have a *Compliance* unit dedicated to adhering to legal and regulatory standards, aiming to prevent, detect, and address any deviations or non-conformities that may occur. This entire structure ensures high-quality service delivery, whether in large-scale litigation or strategic and/or advisory demands. For us, a successful client is a well-advised client; therefore, we solve problems, manage risks, and drive business pragmatically. We create opportunities and offer solutions to transform people, organizations, and society. ***Become part of the NW Universe—come write a success story with us!***