Browse
···
Log in / Register
Job Summary: This professional will assist in executing telecommunications services, monitor teams, ensure quality and adherence to deadlines, and provide technical support. Key Highlights: 1. Focus on innovation and collaborative results to deliver the best solutions. 2. Support in the execution and monitoring of telecommunications services. 3. Encouragement of diversity and inclusion, with emphasis on professional development. We seek innovative individuals who are results-oriented, safety-conscious, and committed to people. We believe our strength lies in collaborative work. We continuously strive to innovate in order to deliver the best solutions to our internal and external customers. Therefore, we dedicate ourselves to the ongoing pursuit of excellence. If you believe you can make a difference, join our team. We encourage applications from Black individuals, persons with disabilities, LGBTQIAPN+, and individuals from diverse generations. \#VemSerTelemont. **Responsibilities and Duties** * Support the execution of regional telecommunications services by mobilizing teams, monitoring and verifying service delivery, and controlling deviations. Assist technicians with assigned tasks, monitor field services, and assign additional activities upon completion of their routes—thereby promoting productivity targets, deadline compliance, and other service-level metrics; * Verify quality, deadlines, and other relevant aspects of service orders assigned to teams through customer contact; * Assist in resolving field service deviations by documenting issues and escalating them to the immediate supervisor; * Provide technical support and mobilize operational teams using established techniques, standards, and information systems. Perform other activities of similar nature, complexity level, and responsibility. **Requirements and Qualifications** High school diploma. Intermediate Office suite proficiency. **Additional Information** Benefits: Medical assistance; Dental assistance; Gym allowance; Meal or food allowance; Transportation allowance; Life insurance; Discounts at partner pharmacies and stores. Working Hours: Monday to Saturday (rotating schedule on Sundays), 12:30 PM to 6:50 PM **Our Journey** For 50 years, Telemont has contributed to Brazil’s development, operating in the telecommunications and energy sectors. We are present in 10 states and the Federal District, providing voice communication, broadband and data, multimedia transport, and energy system management services. **Our People** We rely on professionals who translate our values into action, ensuring operational excellence and quality in every interaction. We believe diversity strengthens our culture and expands our capacity for innovation. Thus, we promote inclusion and value experiential plurality, respect for differences, and cross-functional and interpersonal integration. **Our Growth Approach** A spirit of overcoming challenges and pursuing new opportunities makes Telemont a company where each individual can develop and build a solid career. Together, employees and the organization write a growth story sustained by values that guide all our actions. **Our Values** * Operate safely * Customer satisfaction * Sustainable results * Excellence in people * Respect and simplicity * Collaboration
