Job Summary: Provide support to users of the PEGA PLANTÃO platform, responding to emails, offering online assistance, handling support tickets, and conducting presentations/training sessions. Key Highlights: 1. Support for users of a market-recognized platform 2. Work on a platform used by major hospital networks 3. Responsibilities including communication and training Provide support to users of the PEGA PLANTÃO platform. Daily activities include: responding to contact emails, online chat support, handling support tickets, and delivering platform presentations/training via videoconference. Pega Plantão has been in the market for over 10 years and collaborates with the country’s largest hospital networks: www.pegaplantao.com.br Additional benefits: Unimed Health Plan and Food Allowance of R$ 415.00 Employment type: Full-time, CLT permanent position Salary: R$2.250,00 per month Benefits: * Medical assistance * Education allowance * Food allowance * Transportation allowance Education: * Completed high school (Mandatory) Experience: * Customer support (Preferred) Work location: On-site