Description
Job Summary:
A professional to provide customer support via chat, email, and phone; log service requests and orders in the system; and monitor the resolution of technical issues.
Key Highlights:
1. Customer support via chat, email, and phone
2. Logging of service requests and orders in the system
3. Monitoring the resolution of technical issues
A software company is seeking a Customer Service Representative in Campo Grande.
The Image Tech Group is a company specialized in technological solutions and innovation. Focused on imaging and technology, it offers services that meet diverse market needs.
**Responsibilities:**
Provide customer support via chat, email, and phone. Log service requests and orders in the system. Monitor the resolution of technical issues.
Previous experience as a Customer Service Agent, Customer Support Assistant, Customer Service Representative, or Customer Service Coordinator may indicate alignment with some of the activities of this position.
High school diploma required. Relevant experience required.
**Compensation and Benefits:**
* Salary: Salary range will be disclosed during the interview.
* Benefits will be disclosed during the interview stage.
**Additional Information:**
* Employment Type: Full-time, on-site.
* Schedule: Full-time
* Working Hours: To be determined.