Description
Job Summary:
Operate the cash register, managing customer payment transactions and supporting administrative tasks.
Key Highlights:
1. Customer service according to established standards
2. Performing PDV cash register opening and closing procedures
3. Supporting administrative and routine tasks
**JOB MISSION**
Operate the cash register, correctly and efficiently managing all customer payment transactions, as well as supporting the execution of administrative tasks.
**MAIN RESPONSIBILITIES**
* Provide customer service in accordance with established standards;
* Perform store PDV cash register opening and closing procedures, in accordance with established standards;
* Receive customer payments in compliance with current work instructions;
* Receive cash payments with attention to the correct amount due, change, and authenticity, as well as execute the Cash Withdrawal procedure according to established standards;
* Issue sales invoices, receipts, or vouchers;
* Clarify customer questions regarding the service flow, guide them, and provide relevant information;
* Keep the cash register area clean and organized;
* Perform low-complexity administrative tasks (routine);
* Support the execution of administrative tasks as backup for the administrative team (occasional).
**BASIC REQUIREMENTS**
* Completed high school education.
**PREFERRED REQUIREMENTS & KNOWLEDGE**
* Basic mathematics knowledge;
* Familiarity with electronic equipment;
* Knowledge of card transactions, identification of counterfeit banknotes, etc.;
* Customer service techniques.