Support Analyst

Description

Job Summary: Configure, parameterize, and deploy systems; conduct training sessions; and provide technical support to clients, ensuring system quality and up-to-date functionality. Key Highlights: 1. Configure and deploy systems at client sites 2. Conduct training sessions and clarify user questions 3. Provide technical support to ensure the best user experience Main Responsibilities: * Configure, parameterize, and deploy the company's commercialized systems directly at client premises. * Conduct user training sessions, guiding system usage and clarifying questions. * Provide technical support to clients, ensuring high-quality service and contributing to an optimal software usage experience. * Perform system validations, updates, and homologations in accordance with internal procedures and standards, ensuring clients' databases remain up to date. Employment Type: Full-time CLT Salary: R$2\.500,00 \- R$3\.500,00 per month Benefits: * Health insurance * Dental insurance * Life insurance * Meal allowance Work Location: On-site