Store Supervisor

Description

Job Summary: We are seeking a committed and communicative Store Supervisor to manage the sales team, ensure goal achievement, and deliver excellent customer service, with a focus on people development and results. Key Highlights: 1. Lead, motivate, and develop the sales team for high performance 2. Ensure service standards and an enchanting O Boticário customer experience 3. Conduct travel to monitor branches and support teams **About the position:** We are looking for a committed, communicative Store Supervisor with strong leadership skills to manage teams and monitor sales performance. The professional will be responsible for ensuring the good performance of stores under her supervision, guaranteeing goal achievement and excellent customer service. **Main Responsibilities:** * Supervise and monitor the performance of stores under her responsibility; * **Lead, motivate, and develop the sales team**, fostering an environment of engagement and high performance; * Monitor goals, KPIs, and results, proposing actions for continuous improvement; * Ensure service standards and the enchanting O Boticário customer experience across all stores; * Monitor inventory control, product display, and store layout; * Support and ensure execution of promotional campaigns and product launches; * **Conduct travel to monitor branches and support teams.** **Requirements:** * Previous experience in team management with a sales focus (preferably in cosmetics/beauty retail); * Leadership, communication, and people development skills; * Analytical, proactive, and results-oriented profile; * Completed high school education (college degree is a plus); * **Willingness to travel.**