Job Summary: Technical support for enterprise resource planning (ERP) system clients, including customer service, diagnosis, installation, configuration, and training. Key Highlights: 1. Technical/functional support and assistance to ERP clients 2. System problem diagnosis and resolution 3. Support for software installation, configuration, and user training **Position: Technical Support** We are seeking a professional to provide **technical/functional support and assistance** to enterprise resource planning (ERP) system clients. **Main Responsibilities:** * Customer service via phone, WhatsApp, and service tickets; * System problem diagnosis and resolution; * Support for software installation and configuration; * Conducting user training sessions; * Recording requests and contributing to system improvements. **Working Hours:** Monday to Friday, from 8:00 AM to 6:00 PM (with a 2-hour break). Employment Type: Full-time CLT Compensation: Starting at R$2,000.00 per month Benefits: * Fuel allowance * Profit-sharing program * Meal voucher * Transportation voucher