Provide technical support to the field teams in the Automation and Telecommunications area for the EDP client. Requirements: * Familiarity with Power BI; * Organization and ability to manage multiple projects simultaneously; * Excellent communication and interpersonal skills; * Analytical profile, results-oriented and deadline-driven; * Monitor and track open tickets, ensuring compliance with SLA deadlines; * Proficiency in Microsoft Office suite. Technical education is mandatory, preferably in Electrotechnology. Job type: Full-time Salary: R$2\.450,00 per month Job type: Full-time, Permanent CLT Compensation: R$2\.200,00 \- R$2\.450,00 per month Benefits: * Profit-sharing * Life insurance * Meal allowance * Transportation allowance Selection question(s): * Do you have experience with Excel? Education: * Completed Technical Education (Mandatory) Experience: * Power Electrical System (Mandatory) License/Certification: * Driver's License (Preferred) * NR 10 (Preferred)