Job Summary: Professional responsible for executing administrative/operational credit department processes, credit analysis, collections, and customer service. Key Highlights: 1. Experience in credit analysis, collections, and customer service 2. Company with over 100 years of history and a culture of work and ethics **None:** Have you ever considered joining a company with over 100 years of history? Join this legacy! The world changes; Zema acts! In alignment with our core values—work, transparency, simplicity, ethics, developing people, and courageous energy—we seek professionals interested in becoming part of one of the best companies to work for! **Learn more about our history:** https://portal.zema.com/nossa\-historia/ **Job Responsibilities:** Execute administrative/operational credit department processes, including: client credit analysis according to predefined procedures, updating client registration records, and consulting credit protection agencies. Conduct collections from delinquent clients. Provide customer service to address inquiries. Issue payment slips and manage payment tracking. Maintain up-to-date client registration records. **Requirements that enhance your chances for this position:** Completed High School; Prior experience in credit and collections is a plus; Knowledge of financial management systems; Strong communication and interpersonal skills. Basic computer skills; Familiarity with the Consumer Protection Code is desirable. **Our Benefits:** Health Insurance; Dental Insurance; Meal Voucher; Development initiatives and platform; Wellhub (comprehensive health platform); Birthday Leave; Partnership programs offering exclusive discounts on various services and products. Diversity & Inclusion We are committed to seriously promoting and building Diversity & Inclusion within the company, launching initiatives that foster a more diverse and inclusive culture, cultivating a sense of belonging among employees while simultaneously strengthening the Zema brand in society. **None:** None