**What we expect from you:** * High school diploma or equivalent. * Experience in receiving, inspecting, picking, and moving goods. * Experience with the SAP system is considered a plus. * Prioritization skills are desirable. * Ability to learn, practice, and consistently adhere to company procedures, standards, and rules. * Availability to work on weekends and holidays. * Customer satisfaction orientation. **A day in the life of a Logistics Operator:** * RECEIVING GOODS: + Conducts quantitative and qualitative receipt of both commercial and non-commercial goods (e.g., equipment, office supplies), verifying and identifying overall condition, supplier, length, reference number, color tone, expiration date, etc. + Prepares the physical space and necessary equipment for proper receipt, avoiding loss of productivity during inspection. + Records all relevant information regarding received goods (quantities, apparent condition, expiration dates, etc.) in the inspection report, ensuring quality and preventing losses. + Stores goods at the correct warehouse location by reading the receipt document to expedite future order assembly for pickup or delivery. + Labels products missing or defective barcodes and applies security labels to theft-prone items, ensuring goods delivered to retail are ready for sale. + Sorts goods according to flow type—store or warehouse goods. + Releases goods for storage in the Store or Warehouse by contacting the Replenishment or Storage teams to perform storage (receiving note). + Implements anti-shrinkage actions through rigorous qualitative and quantitative inspection of received goods, efficient vehicle flow in the Goods Receiving yard, and correct handling of material-handling equipment (e.g., pallet jacks, cages). + Keeps equipment, tools, and PPE (Personal Protective Equipment) organized. + Safely stacks pallets to prevent damage to property and injury to personnel. + Maintains a clean and organized receiving area to help combat shrinkage and prevent workplace accidents. + Receives shrinkage-validated goods from Retail, performs qualitative and quantitative inspection, and places shrinkage-identified items in the designated disposal area. + Receives supplier returns validated by Retail, conducts qualitative and quantitative inspections, and schedules pickup. + Receives shipments for Technical Support, performs qualitative and quantitative inspections, and schedules pickup. * PICKUP AND HOME DELIVERY: + Picks RSS (Reserve Against Stock), identifies products, and notifies the Commercial Department of the pick. + Assigns physical locations for goods, performing physical space reservation and rotating inventory based on the RSS product list. + Delivers goods to customers promptly and courteously, loading them into the customer’s vehicle. + Picks and inspects goods, verifying all items listed on the issued order, and makes them available for customer pickup at the Goods Pickup Counter or for carrier dispatch (home delivery). * REPLENISHMENT: + Restocks products in the store appropriately. * INVENTORY MANAGEMENT: + Stores goods and ensures inventory quality and reliability. + Reviews daily orders generated by the Commercial Department, analyzes data consistency required in orders (e.g., addresses, phone numbers, delivery dates, references, availability), organizes orders chronologically, and releases them for billing. + Handles telephone inquiries, informing customers about delivery timelines. + Reports any issues involving the picking team, operations, or products to the Logistics Supervisor. + Assists the Logistics Supervisor in efficiently managing warehouse location assignments (setup, rotating inventories, etc.). + Processes daily cancellations of RSS orders. + Records shrinkage incidents identified during goods picking. + Maintains good relations and serves as the liaison with third-party carriers. + Collaborates with the Customer Service team to proactively address potential goods-related issues. + Reports goods-related incidents to the Logistics Supervisor and/or Logistics Manager. + Serves as the primary contact for the Goods Pickup Counter. + Is responsible for their work equipment. + Adheres to safety regulations. Apply for this position and become part of our growth! We wish you good luck in your application process! Don’t forget to visit one of our stores to learn more about what it’s like to be part of our team—see firsthand the people who deliver outstanding experiences to our customers. We promote diversity and inclusion; therefore, all positions are open to People with Disabilities (PwD). #BuildingCareers