Procedural Advisor - Protocols

Description

**About** **Carara** **Consulting** At Carara Consulting, we have a clear purpose: to change lives. We are a growing company focused on agility, technology, excellence, and results. Our team works to ensure that every process moves forward responsibly, with quality and commitment—directly impacting the lives of our clients. Here, we value people who are eager to learn, demonstrate professional conduct, take responsibility for their deliverables, and wish to grow alongside the company. We seek professionals who understand that results are built through discipline, collaboration, attention to detail, and daily commitment to quality. If you are looking for an opportunity to develop in a procedural area, enjoy a structured routine, pay close attention to detail, and want to join a company that unites purpose and results, this position may be right for you. **About** **the** **position** Carara Consulting is seeking a Procedural Advisor specializing in protocols to join our Process Management team. This role plays an essential part in our operational pipeline, ensuring that processes are correctly, swiftly, and systematically filed and submitted. In practice, this person will directly contribute to enabling our clients to access their rights more securely, quickly, and effectively. We seek an analytical, organized, responsible, and committed individual who can comfortably manage routine tasks, high workloads, performance targets, and information verification. This is a position for someone who understands that detail, deadlines, and agility go hand-in-hand within a high-performance operation. **Key** **responsibilities** * Perform administrative protocols with the National Institute of Social Security (INSS), correctly uploading required documentation; * Submit insurance claims with all required information and documents; * Daily verification of the number of pending processes; * Finalize protocols, record information in the system, and update protocol numbers when necessary; * Create consultation events after protocol completion; * Ensure quality, agility, and compliance throughout the process flow; * Meet daily and monthly departmental performance indicators; * Contribute suggestions for improving the protocol workflow. **What** **we** **expect** **from** **you** We seek a detail-oriented individual with a strong sense of responsibility and the ability to maintain quality even amid high-volume workloads. Discipline to meet deadlines, organizational skills to track processes at various stages, and a collaborative attitude to communicate with the team whenever needed are essential. **For** **this** **position**, **we** **seek** **a** **profile** **that** **includes** **:** * Analytical * Disciplined * Committed * Organized * Responsible * Focused * Patient * Calm * Collaborative * Dynamic * Critical * With a sense of justice Mandatory requirements * Currently pursuing or having completed a Law degree. * Basic knowledge of legal procedures. * Knowledge of Social Security Law and Civil Law. * Aptitude for working with targets and high-volume workloads. * Analytical mindset and attention to information compliance. * Desired experience of 1–3 years in procedural, legal, administrative, or related routines. **Nice-to-have** * Familiarity with legal systems; * Prior experience with protocols, administrative procedures, or legal routines; * Experience in environments governed by performance indicators, deadlines, and operational targets. **Benefits** * Transportation allowance; * Breakfast; * Welhub; * Avus, offering online and in-person medical consultations with up to 80% discount; * Starbem, providing free online consultations with psychologists, nutritionists, and specialists. **Selection** **process** **stages** Our selection process will be conducted carefully, evaluating both technical alignment and behavioral fit of candidates. 1. Resume screening; 2. Interview with People & Management; 3. Interview with the department manager, including a technical assessment; 4. Evaluation of interviewed candidates; 5. Feedback provided to the approved candidate and all other participants in the process; Join a company that unites purpose, growth, and results!