We are looking for a Risk Assistant with an analytical, investigative, and detail-oriented profile. This professional will play a key role in information analysis, supporting decisions and customer interactions, contributing to the efficient and secure management of the company's operations. **Responsibilities:** * Support in the analysis and assessment of risks related to operations and customers; * Conduct customer service and contact for information collection and validation; * Contribute to collection processes and monitoring of delinquency; * Prepare reports and controls in spreadsheets and internal systems; * Support the team in identifying and preventing potential inconsistencies or irregularities; * Collaborate effectively with other departments, ensuring smooth communication and timely delivery. **Requirements:** * Bachelor’s degree completed or in progress in Accounting, Business Administration, Economics, Law, or Auditing; * Proficiency in Microsoft Office (especially Excel); * Previous experience in customer service, collections, or telemarketing; * Investigative and analytical mindset; * Strong writing, reading comprehension, and clear communication skills; * Sense of responsibility, proactivity, and agility; * Focus on problem-solving and results delivery. **Advantageous Qualifications:** * Advanced Excel proficiency; * Prior experience in credit analysis, collections, or risk-related areas.