Description
Job Summary:
We are seeking a professional for customer service and administrative support who will represent the company with warmth, organization, and professionalism—transforming stories through personalized solutions.
Key Highlights:
1. Empathetic and proactive customer service
2. Administrative support and document organization
3. Close, consultative customer relationships
**SF | Banking Negotiation Advisory** advises clients on negotiations with financial institutions, helping individuals restructure their financial lives with ethics, transparency, and humanized service. Our work transforms stories through personalized solutions and close, consultative relationships with each client.
We seek someone who embodies our company from the very first contact—conveying warmth, organization, and professionalism. If you enjoy interacting with people, are communicative, and possess strong organizational skills, this opportunity may be right for you!
**Your daily responsibilities will include:**
* Delighting and serving customers with empathy, attention, and proactivity;
* Managing and responding to emails promptly and clearly;
* Updating control spreadsheets and service records;
* Supporting leaders and teams with administrative tasks;
* Organizing and distributing correspondence and documents;
* Updating calendars and scheduling meetings.
**What we seek:**
* Communicative, friendly individuals with strong verbal communication skills;
* Organization and attention to detail;
* Proactivity, responsibility, and resilience;
* Completed high school education.
**Preferred qualifications (valued but not required):**
* Completed or ongoing undergraduate degree (Business Administration or related fields);
* Experience with in-person customer service.
**What we offer:**
* Fixed salary of R$ 1.956,64 + productivity bonus;
* Meal allowance of R$ 19.36 per day (approximately R$ 425.92);
* Transportation allowance;
* Corporate mobile phone;
* Full business attire;
* CLT employment contract (permanent).
Work schedule:
* Monday to Friday: 8:00 AM to 5:30 PM (1 hour and 30 minutes lunch break);
* Saturdays: 9:00 AM to 1:00 PM.
If you wish to join a team that transforms lives through financial solutions—and believe the first interaction makes all the difference—**apply now and grow with us!**
Employment type: Permanent CLT
Compensation: R$1.956,64 – R$2.100,00 per month
Benefits:
* Company mobile phone
* Meal allowance
* Transportation allowance
Screening question(s):
* Are you available to start immediately?
* Are you available to work in-person at the city center?
Education:
* High school diploma (required)
Experience:
* Customer service experience (required)
Work location: In-person