Logistics Operator

Description

Job Summary: A logistics professional responsible for receiving, inspecting, picking, handling, and managing inventory of goods, ensuring customer satisfaction. Key Highlights: 1. Experience in receiving, inspecting, and handling goods. 2. Ability to manage priorities and customer orientation. 3. Dynamic work involving inventory management and order picking. **What We Expect From You:** * Completed high school education. * Experience in receiving, inspecting, picking, and handling goods. * SAP system experience will be considered a plus. * Prioritization skills are desirable. * Capacity for learning, practical application, and consistent adherence to company procedures, standards, and rules. * Availability to work on weekends and holidays. * Customer satisfaction orientation. **A Day in the Life of a Logistics Operator:** * RECEIVING GOODS: + Performs quantitative and qualitative receipt of commercial and non-commercial goods (equipment, office supplies, etc.), verifying and identifying general condition, supplier, measurement, reference, shade, expiration date, etc. + Prepares physical space and necessary equipment for proper receipt, avoiding loss of productivity during inspection. + Records all relevant details about received goods (quantities, apparent condition, expiration dates, etc.) in the inspection report, ensuring quality and preventing losses. + Stores goods at the correct warehouse location by reading the receipt slip to expedite future order assembly for pickup or delivery. + Labels products missing or defective barcodes and applies security labels to theft-sensitive items, ensuring goods delivered to retail are ready for sale. + Sorts goods according to flow typology—store goods versus warehouse goods. + Releases goods for storage in the Store or Warehouse by contacting the Restocking or Storage team to perform storage (receiving note). + Conducts anti-shrinkage actions through rigorous qualitative and quantitative checks on received goods, maintaining efficient vehicle flow in the Goods Receiving yard and proper handling of material handling equipment (pallet jacks, cages, etc). + Keeps equipment, tools, and PPE (Personal Protective Equipment) organized. + Stacks pallets safely to avoid damage to property and personnel. + Maintains a clean and organized receiving area to help combat shrinkage and prevent workplace accidents. + Receives shrinkage-validated goods from Retail, performs qualitative and quantitative inspection, and places shrinkage-labeled goods in the designated disposal area. + Receives supplier returns validated by Retail, performs qualitative and quantitative inspections, and schedules pickup. + Receives shipments for Technical Support, performs qualitative and quantitative inspections, and schedules pickup. * PICKUP AND HOME DELIVERY: + Picks RSS (Reserve Stock), identifies products, and notifies the Commercial Department of the pick. + Assigns physical locations for goods, reserving space and performing rotating inventory based on the RSS product list. + Delivers goods to customers promptly and courteously, loading them into the customer's vehicle. + Picks and inspects goods, verifying all items listed on the issued order, and makes them available for customer pickup at the Goods Pickup Area or for carrier dispatch (home delivery). * RESTOCKING: + Restocks products in the store appropriately. * INVENTORY MANAGEMENT: + Stores and ensures inventory quality and reliability. + Reviews daily orders generated by the Commercial Department, analyzes data consistency required in orders (addresses, phone numbers, delivery dates, references, availability, etc.), organizes order picking chronologically, and releases orders for billing. + Provides telephone support to inform customers about delivery timelines. + Informs the Logistics Supervisor of any issues involving the picking team, operations, or products. + Assists the Logistics Supervisor in smooth warehouse location management (setup, rotating inventories, etc). + Processes canceled RSS orders daily. + Records shrinkage incidents identified during goods picking. + Maintains good relations and serves as the liaison with third-party carriers. + Collaborates with the Customer Service team to proactively address potential goods-related issues. + Reports goods-related incidents to the Logistics Supervisor and/or Logistics Manager. + Serves as the point of contact for the Goods Pickup Counter. + Is responsible for their work equipment. + Adheres to safety regulations. Apply for this position and become part of our journey! We wish you good luck in your process! Don’t forget to visit one of our stores to learn more about what it’s like to be part of our team—see firsthand the people who deliver the best experiences to our customers. We encourage diversity and inclusion; therefore, all positions are open to Persons with Disabilities (PwD). \#WeBuildCareers