Administrative/Services Assistant - Affirmative Action Position for People with Disabilities

Description

Job Summary: Support administrative services and ensure compliance with procedures and regulations, serving internal and external customers while organizing daily routines. Key Highlights: 1. Administrative support in internal processes 2. Customer service for internal and external customers 3. Scheduling organization and communication **Administrative/Services Assistant - Affirmative Action Position for People with Disabilities** ====================================================================================== TOTVS | Joinville - SC | Hybrid Job Description Here, you will be responsible for supporting administrative services to ensure compliance with internal procedures, processes, and regulations within your area of operation. Responsibilities and Duties * Serve internal and external customers in person, by phone, or virtually, clarifying doubts or forwarding inquiries to the responsible party; * Support the entire team in day-to-day matters, such as responding to emails, organizing work schedules, and booking meeting rooms; * Populate and update departmental spreadsheets/systems according to guidance and information provided by analysts and coordinators; * Clarify questions regarding departmental processes and procedures using communication tools (email, telephone, etc.); * Manage consultants' schedules via internal systems, ensuring proper allocation of consultants in your portfolio, with support from the department analyst. * Communicate and allocate pre-approved third-party resources as needed and based on demand. * Assist in developing presentations and low-complexity materials using tools such as Google Workspace and PowerPoint, under direct guidance from immediate leadership; * Verify departmental processes and documents against established procedures, following guidelines provided by analysts and/or department managers. * Support month-end closing activities, including third-party scheduling, internal consultant scheduling, time tracking entries, and exception proposals. * Support verification of third-party payments after month-end closing. Requirements and Qualifications * Bachelor's degree in management, administration, engineering, or related fields. * Proficiency in developing and managing timelines and budgets. * Clear and assertive communication skills. * Organizational skills and attention to detail. * Proactivity and ability to work effectively in a team. Desirable Requirements * Prior experience providing project support will be considered an advantage. Salary Range To be determined Employment Type CLT Benefits * TOTVS Network University: A corporate university offering free content and certifications for all employees; * +Saudáveis Program: Supports each TOTVER through advisory services and initiatives focused on physical, mental, and financial well-being; * +Vantagens Program: Latin America's largest discount network, exclusively for our employees; * +Cuidado Program: Personal support program for employees and their families, offering guidance across multiple specialties including psychology, social work, pet consulting, etc.; * Einstein Conecta: Free online medical consultation service with physicians from Hospital Israelita Albert Einstein; * Health and dental insurance; * Meal and/or food allowance; * Transportation allowance and shuttle services at select metro stations; * Extended maternity and paternity leave; * Lactation room; * Bicycle parking; * Changing room; * Life insurance; * Childcare allowance; * Private pension plan; * Office designed to stimulate creativity and productivity, featuring snack areas, game rooms, billiard tables, and relaxation lounges; * Gympass. About the Company As a technology leader, we are a universe of nonconformist individuals driven by innovation, autonomy, learning, and performance. Together, we create opportunities, transform futures, and share knowledge — people building the future, side by side. We pursue sustainable growth, leveraging data and AI to deliver smarter, more efficient outcomes for our customers. Join us in innovating and building the future of technology. #VemPraTOTVS #SomosTOTVS