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Customer Service Agent

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: Provide receptive customer service via WhatsApp and operate internal systems, offering guidance on tracked and/or monitored trips. Key Highlights: 1. Receptive customer service via WhatsApp 2. Operation of internal systems 3. Guidance on tracked and monitored trips **Your challenge will be:** Providing receptive customer service via WhatsApp platform; Operating internal systems (SGR, Rastrear 4\.0, SIL); Providing guidance related to tracked and/or monitored trips. **Requirements and Qualifications:** Completed high school education; Proficiency in Microsoft Office suite; Prior customer service experience is a plus; Strong initiative, high energy, innovative mindset, and proactive attitude. **Availability for shift: Rotating 6x1 schedule (Monday to Saturday), from 2:00 PM to 8:20 PM.** **What we offer:** ️ Meal allowance; Transportation allowance; National health insurance plan; Dental insurance plan; Gympass; Employee referral program; Pharmacy partnerships; Life insurance; Childcare assistance; Partnerships with educational institutions; CLT employment contract; On-site work model.

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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