Quality Analyst

Description

Job Summary: Anagê Imóveis is seeking a Quality Analyst to manage the Quality Management System for Leasing and Sales, develop documentation, conduct training, and perform audits. Key Highlights: 1. Manage the Quality Management System for Leasing and Sales. 2. Develop documentation and conduct quality-related training. 3. Participate in a collaborative environment within a solid and innovative company. **Build your career at a market-leading real estate company!** The **Anagê Imóveis** group has spent 37 years transforming stories and fulfilling dreams, with a strong presence in Joinville and surrounding regions. We are a solid, innovative company built by people who believe in excellence, human relationships, and ethics in every transaction. We currently have an opening for the position of **Quality Analyst**. If you seek professional growth, wish to work in a collaborative environment, and want to join a team that values people and results, this is your opportunity! \#ProudToBeAnagê \#FulfillingDreams **Responsibilities and Duties** **What are the challenges for this role?** * Manage the Quality Management System for Leasing and Sales; * Develop quality-related documentation (instructions / procedures / risk analysis / training); * Assist in developing work instructions and procedures; * Conduct quality-related training; * Control document revisions and updates; * Conduct internal audits; * Monitor non-conformity records; * Track key performance indicators; * Schedule and monitor external audits; * Provide services to the assigned department; * Create and update Job Descriptions / Role Engineering for Doo and Sólides; * Design and monitor customer satisfaction surveys; * Propose and implement quality / HR improvement projects; * Monitor the process / improvements related to electronic signatures on company documents; * Support People Management initiatives. **Requirements and Qualifications:** * Bachelor’s degree in Business Administration, Quality Management, or related fields; * Knowledge of standards and certifications: ISO 9001\. * Excellent communication, organizational skills, and ability to collaborate effectively; * Data analysis, internal auditing, report writing, and implementation of improvements. ✨ **Benefits that make a difference in your daily life** ✨ **Here, your Health is our priority** * Medical and dental plans * Option to extend medical coverage to family members * Pharmacy discounts * Free psychologist sessions (telemedicine) * Free consultations with nutritionists and general practitioners (telemedicine) * Internal health care program **For your Nutrition** * Meal allowance or food allowance for meals and grocery purchases **Well-being and Quality of Life** * Gym and fitness studio membership (Wellhub) * SESC membership for diverse programming * Language learning partnership * Corporate University with knowledge pathways and up-to-date content * Employee referral program with rewards and bonuses * Local partnerships and discounts **Mobility for your in-person commute** * Mobility allowance * Parking **Moments of Support and Care** * Bereavement support for family members