- Perform on-site and remote technical support, ensuring compliance with established SLAs; - Conduct diagnostics of environments and infrastructure, performing precise installation and maintenance of structured cabling; - Install, test, and validate the operation of electronic security and connectivity hardware (cameras, turnstiles, gates, access control systems, IoT devices, access points); - Interact with customers, ensuring clear and efficient communication during technical support and service deliveries; - Standardize and organize racks and logical connection points, following both technical and aesthetic criteria; - Open, track, and close service orders with technical rigor and attention to detail; - Report activity progress and any scheduling deviations to the project analyst or manager; - Work safely, using personal protective equipment (PPE) and adhering to all applicable client and company safety regulations; - Contribute to continuous improvement of the department by identifying optimization opportunities and suggesting technical training courses. Position: Installation and Maintenance Technician Employment Type: CLT (Permanent) Professional Area: Information Technology / IT / Innovation / Internet / Physical Security Number of Openings: 1 Benefits: - Fixed salary: BRL 3,000.00 to BRL 4,500.00; * Swile Card – Meal and Transportation allowance; * Dental insurance; * Pharmacy benefits program; * SESC membership benefits; * Paid day off; * Corporate laptop and mobile phone; * Technical training and professional development programs. Requirements: - Completed high school education; * Technical course currently underway or completed in Electrical Engineering or Telecommunications; * Proven experience in structured cabling and CCTV systems; * Solid knowledge of equipment installation and rack organization; * Experience with field service workflows, technical documentation, and report writing; * Prior experience in digital transformation projects and work in industrial environments; * Availability for external and remote support; * Availability for travel; * Valid Brazilian driver’s license (Category B). - Completed high school education; - Technical course currently underway or completed in Electrical Engineering or Telecommunications; - Proven experience in structured cabling and CCTV systems; - Solid knowledge of equipment installation and rack organization; - Experience with field service workflows, technical documentation, and report writing; - Prior experience in digital transformation projects and work in industrial environments; - Availability for external and remote support; - Availability for travel; - Valid Brazilian driver’s license (Category B).