**Description:** \\ ABOUT US **Manchester Investimentos was founded with a single purpose:** TO REALIZE DREAMS AND BUILD LEGACIES! We began our journey in Joinville, where our headquarters is located, and over more than five decades, we have expanded to 14 additional cities across Brazil, including Florianópolis, Criciúma, Chapecó, Blumenau, Itajaí, São Bento do Sul, Jaraguá do Sul, Curitiba, São Paulo, Guarulhos, Santos, Presidente Prudente, Belo Horizonte, and Ribeirão Preto. Through a strong partnership, we have been accredited with XP Investimentos for 18 years, and recently XP became a shareholder of Manchester. Our reputation has been built over these decades through a unique wealth management service. Our primary goal is to help our clients achieve their goals by offering customized solutions, a diversified portfolio of products, and outstanding customer service. Today, with over BRL 23 billion in custody assets, we serve more than 20,000 clients who trust our work—relationships we value for their transparency and longevity. Our overarching objective is to reach BRL 100 billion in custody assets—a dream that is becoming reality every day thanks to the effort and commitment of our highly skilled and engaged team. Our culture is guided by four fundamental principles that act like a compass, directing us on our path to success: Build long-term partnerships; Make learning a way of life; Foster a positive and constructive environment; Be part of the solution. If you, like us, have a BIG DREAM for your career, take this first step! Learn about the position and apply. \\ WHAT WE SEEK COMMERCIAL ASSISTANT | JOINVILLE (SC) KEY RESPONSIBILITIES Provide customer service and support via WhatsApp, email, and phone, delivering information and addressing operational requests; Support insurance policy renewals and issuance processes, ensuring accuracy of information and adherence to deadlines; Provide operational and administrative support in relations with insurance companies; Assist in asset disposal, document verification and analysis, as well as monitoring the consortium service pipeline; Perform data entry, updates, and controls in the Quiver system, ensuring data integrity and smooth internal process flow. REQUIREMENTS AND QUALIFICATIONS Currently pursuing a bachelor’s degree in Business Administration, Economics, Commercial Management, Accounting, or related fields; Experience in administrative and commercial routines within the financial or insurance sectors; Proven experience in commercial customer service, preferably in high-volume environments with a strong focus on quality client relationships; Intermediate proficiency in Microsoft Office, with emphasis on Excel (reporting). ADDITIONAL ASSETS Prior experience at an insurance brokerage; Practical knowledge of insurance and consortium processes; Familiarity with the Quiver system. WHAT WE OFFER Associate employment model; Reimbursement for financial market certifications; Collaborative work environment; Life insurance; Continuing education platform; Performance tracking; Merit-based culture; And much more! HOW THE SELECTION PROCESS WORKS Apply for the position; Complete behavioral profile mapping tests; Interview with the Talent Acquisition and Selection team; Interview with leadership; Final feedback on the selection process. **Note:** Each stage is eliminatory. **OUR OFFICE ADDRESS IN JOINVILLE:** **Rua Itaiópolis, 698 Saguaçu CEP:** 89\.221\-155 251128020219963388