Activation Technician | Joinville

Description

Job Summary: This professional will assist in equipment installation and maintenance, configure equipment, and ensure customer satisfaction with agility and courtesy. Key Highlights: 1. Assist in equipment installation and maintenance 2. Perform equipment configuration 3. Ensure customer satisfaction Remember that customer’s joy when the doorbell rings and they see the person who will install their Internet? The activation team consists of those individuals who visit customers to activate new connections and perform necessary maintenance. In addition, the Activation Team also configures equipment and schedules these visits with customers. **This and other listed job openings are available for persons with disabilities (PcD)** **Responsibilities and Duties** * Assist in customer installations; * Assist in maintenance of equipment already installed at customer sites; * Perform equipment installation and configuration procedures; * Request materials from the warehouse; * Safeguard company assets; * Use network measurement reading tools; * Use personal protective equipment (PPE); * Use company software; * Answer phone calls; * Contact customers by phone; * Drive company vehicles; * Clean and keep the workplace organized; * Ensure customer satisfaction. * Fill out service execution application; * Execute network documentation. **Requirements and Qualifications** **Skills:** Teamwork; Flexibility and adaptability to business needs, people, and processes; Task efficiency and courtesy toward customers; Sense of urgency and innovation. **Education:** Completed high school; Technical course in a related field is desirable. **Requirement:** Valid Brazilian driver’s license (Category B). **Additional Information** **Working Hours: 8:00 AM to 12:00 PM and 1:12 PM to 6:00 PM, Monday through Friday.** Opportunity for on-site work in Joinville, Santa Catarina. ### **Benefits for Employees** Health Insurance Dental Insurance Pharmacy Network Agreement Life Insurance Transportation Allowance Meal Allowance Education Assistance Complimentary Internet School Supplies Assistance Baby Bonus PPR \- Profit Sharing Program Quinquennial Bonus \- Recognition for years of service Psychological Support Daycare Assistance Assistance for Children with Disabilities Birthday Gift Uniforms and Equipment Partnerships Service Discounts Unifique. Since 1997, we have been guided by customer centricity, offering telecommunications solutions for residential, corporate, and government clients. We maintain an innovative mindset, combining cutting-edge technology with personalized service that truly makes a difference. We were founded in Timbó, Santa Catarina, and have evolved through significant changes: new connections, emerging technologies, and evolving customer and user demands. We expanded our presence across multiple cities in Rio Grande do Sul, Santa Catarina, and Paraná states, always maintaining excellence in service and transparent, honest relationships. In 2021, we won the 5G auction and assumed the mission of deploying this innovative technology to 670 municipalities with up to 30,000 inhabitants by the end of 2029\. This milestone in our history has been accompanied by numerous recognitions from Anatel, including “Best Broadband Operator in Southern Brazil” for six consecutive years! We develop solutions for people’s future and generate growth opportunities for those who drive results! All this is achieved through strong collaboration and appreciation of high performance. Here, you won’t just participate—you’ll co-create the future! Join us in building the future! Unifique, simplifying people’s lives since 1997! **All our job opportunities are open to persons with disabilities** ### **Benefits for Employees** Health Insurance Dental Insurance Pharmacy Network Agreement Life Insurance Transportation Allowance Meal Allowance Education Assistance Complimentary Internet School Supplies Assistance Baby Bonus PPR \- Profit Sharing Program Quinquennial Bonus \- Recognition for years of service Psychological Support Daycare Assistance Assistance for Children with Disabilities Birthday Gift Uniforms and Equipment Partnerships Service Discounts Unifique