Working hours from Monday to Friday, and Saturday from 8am to 12pm. Benefits: Meal allowance: BRL 24.00 per day Transportation voucher with 6% salary deduction Health insurance with co-payment after probation period Life insurance. **Position Summary:** The Process and Quality Analyst is responsible for ensuring standardization, efficiency, and continuous improvement of clinical and administrative processes within the clinic/hospital. This role strategically manages quality, implements performance indicators, and ensures compliance with applicable healthcare regulations and certifications. **Main Responsibilities:** Map, document, and optimize administrative and clinical processes; Implement and monitor performance indicators (KPIs) and quality targets; Conduct internal audits and propose corrective and preventive action plans; Support and monitor hospital accreditation programs (e.g., ONA, ISO, or similar); Ensure compliance with current healthcare legislation and regulations (ANVISA, Health Surveillance, Professional Councils, etc.); Develop and revise standard operating procedures (SOPs), manuals, and work instructions; Deliver training on quality, good practices, and process standardization; Collaborate with managers and multidisciplinary teams to foster a culture of continuous improvement and patient safety. **Requirements:** Bachelor’s degree in Administration, Quality Management, or related fields; Prior experience in quality and process management in clinics, hospitals, or laboratories; Knowledge of quality management tools (PDCA, 5W2H, flowcharts, process mapping, etc.); Familiarity with hospital accreditation methodologies (ONA, ISO, Joint Commission, etc.) is desirable; Strong analytical skills, organizational ability, and teamwork proficiency. Desired Behavioral Competencies: Analytical and detail-oriented profile; Systemic thinking and results focus; Effective communication and ability to interact with diverse departments and hierarchical levels; Proactivity and commitment to continuous improvement; Ethical conduct and dedication to patient care quality and safety. Employment Type: Full-time, Permanent CLT Salary: BRL 3,000.00 - BRL 3,800.00 per month Benefits: * Medical insurance * Life insurance * Meal allowance * Transportation voucher Selection Question(s): * Have you previously worked in clinics or hospitals?