Technology Analyst

Description

Job Summary: Maintain security technologies, provide IT technical support for new projects, and perform software updates, with a focus on electronic security and connectivity. Key Highlights: 1. Maintenance and technical support for electronic security technologies 2. Software updates for CCTV, Access Control, IoT, RFID, GPON 3. Preparation of technical reports and supplier relationship management Perform maintenance on deployed technologies to resolve issues that may compromise solution functionality; Provide IT technical support for the implementation of new projects; Perform software updates for the company's offered technologies, especially CCTV, Access Control, IoT, RFID, GPON; Prepare technical reports for CCTV equipment installation, electronic security, etc.; Pursue partner certifications; Build technical relationships with technology suppliers; Manage customer database for contracted clients; Provide visibility into information to support managerial decision-making; Record performed activities in Service Orders; Drive continuous improvement within the department. **Position:** Technology Analyst **Employment Type:** CLT (Permanent) **Professional Area:** Information Technology / IT **Number of Openings:** 1 **Benefits:** Salary: R$ 5.500,00 to R$ 7.500,00; Swile Card – Meal and Transportation; SulAmerica Dental Insurance; Health Insurance; Pharmacy Benefit Program; SESC Benefit Program; Day Off; Training and Development Programs. **Requirements:** Bachelor's degree in Electrotechnology, Networking, Infrastructure, or related fields; Valid Brazilian Driver's License Category B; Willingness to travel nationwide; Intermediate English proficiency; Proficiency in CCTV, access control, alarm systems, and intrusion detection systems; Knowledge of video surveillance, biometrics, facial recognition, and intelligent video analytics; Familiarity with security standards and regulations, such as data protection laws affecting surveillance and electronic security; **Strong understanding of data networks:** LAN, WAN, VPN, VLAN, and fiber optic technologies; Experience with Unified Communications (UC) and communication protocols (TCP/IP, MQTT, HTTP, etc.); Knowledge of PON and LOT applied to security and connectivity environments; Ability to integrate diverse systems to deliver a unified, cohesive solution; Experience with cloud-based systems and data storage solutions for security and connectivity. **PREFERRED QUALIFICATION:** Knowledge of Genetec and Axis. **Additional Requirements:** **National Driver's License:** B Bachelor's degree in Electrotechnology, Networking, Infrastructure, or related fields; Valid Brazilian Driver's License Category B; Willingness to travel nationwide; Intermediate English proficiency; Proficiency in CCTV, access control, alarm systems, and intrusion detection systems; Knowledge of video surveillance, biometrics, facial recognition, and intelligent video analytics; Familiarity with security standards and regulations, such as data protection laws affecting surveillance and electronic security; **Strong understanding of data networks:** LAN, WAN, VPN, VLAN, and fiber optic technologies; Experience with Unified Communications (UC) and communication protocols (TCP/IP, MQTT, HTTP, etc.); Knowledge of PON and LOT applied to security and connectivity environments; Ability to integrate diverse systems to deliver a unified, cohesive solution; Experience with cloud-based systems and data storage solutions for security and connectivity. **PREFERRED QUALIFICATION:** Knowledge of Genetec and Axis. **Additional Requirements:** **National Driver's License:** B