Serves customers, assists with cleaning and sanitizing the department and equipment used therein, labels and packages general products, restocks products in: baskets, shelves, tables where food is displayed, and coffee and lunch buffets; slices bread; checks product expiration dates and organizes them in the refrigerator; places customer order requests to other departments via an order tracking system * **Reception and Customer Service:** Greet customers warmly and courteously. Understand customer needs and offer appropriate products/services. Clarify questions regarding the menu, products, or store operations. * + **Environment Organization:** Keep the counter, tables, and service area consistently clean and organized. Assist with general store organization and cleaning. + **Stock Control and Simple Restocking:** Report shortages of products or basic supplies. Restock self-service shelves (candies, beverages, snacks, etc.). + **After-sales and Satisfaction:** Verify whether the customer was well served and if they need anything further. Handle suggestions and complaints politely and responsibly. Inform customers about store promotions or new arrivals, if applicable.
João Silva
Indeed · HR
João Silva
Indeed · HR
