Customer Service Representative

Description

Job Summary: Customer service, product preparation, inventory organization, and general store cleaning, ensuring quality and hygiene. Key Highlights: 1. Friendly and efficient customer service 2. Prepare products according to hygiene standards and regulations 3. Maintain inventory organization and thorough store cleaning Meal Allowance: R$ 200.00 Transportation Allowance Main Responsibilities: Provide direct customer service, ensuring a friendly and efficient experience; Register orders in the system, suggest add-ons, review selections with the customer before finalization, and ensure their satisfaction; Prepare products according to company standards, adhering to hygiene and food safety regulations, ensuring quality and consistency; Maintain inventory organization, monitoring expiration dates and types of supplies, following leadership guidelines; Perform thorough store cleaning, including equipment and ice cream machine, promoting an inviting environment that meets required hygiene standards; Periodically sanitize the ice cream machine, ensuring product quality and proper equipment operation, as trained; Support other related tasks as needed or directed by the immediate supervisor. Requirements: Strong interpersonal communication skills; Attention to cleanliness, personal hygiene, and workplace organization. Available Schedules: 6x1 schedule (one day off per week); Working Hours: Daily from 1:50 PM to 10:10 PM. Important: The following items are prohibited during working hours: False eyelashes Artificial nails Makeup Piercings Earrings Beard Employment Type: Full-time CLT Compensation: Starting from R$2,000.00 per month Benefits: * Meal Allowance * Transportation Allowance Experience: * Customer Service (Mandatory) Work Location: On-site