Customer Care Assistant

Description

Job Summary: A professional to track customer orders, formalize them in the system, and assist the Analyst in managing the customer portfolio, with experience in customer service and Excel. Key Highlights: 1. Customer order tracking and formalization 2. Direct support to the Analyst in customer portfolio management 3. Experience in customer service/post-sales **Required Education:** Currently pursuing or completed undergraduate degree in: Business Administration, Management Processes, or related fields. **Responsibilities:** Track orders via customer portals; Formalize customer purchase orders in the system; Monitor delivery deadlines; Open follow-up service tickets; Assist the Analyst responsible for the customer portfolio. **Desired Experience:** Previous work experience in customer service/post-sales areas; Customer service experience; Intermediate Excel skills; Microsoft Office suite. Minimum Education Level: Bachelor's Degree * MEAL VOUCHER * PHARMACY BENEFIT PLAN * LIFE INSURANCE * HEALTH INSURANCE * DENTAL INSURANCE * TRANSPORTATION VOUCHER