Join the Pulsati team! *We develop technological solutions for healthcare companies of all sizes and segments.* *The key ingredient at PULSATI is investment in people focused on innovation. Together, we have over 30 years of experience in this healthcare journey.* *Since then, we have been uniting efforts toward a single purpose, with empathy to achieve collective results.* *We believe the factor that will differentiate our company from others is the importance we place on the people who work with us. The experience, skills, and expertise of our employees and service providers will determine our success in the market.* *We do this with agility, commitment, technology, design, and a qualified team to deliver an end-to-end integrated solution with a single point of contact.* **Position:** ---------- * Provide maintenance and functional support for the Tasy system (Delphi/HTML5\). * Analyze and resolve user requests, ensuring alignment with internal processes. * Perform tests, validations, and approvals for adjustments or improvements. * Configure routines and support enhancements in modules related to accounting, financial, tax, and Medical Fee Distribution areas. * Identify inconsistencies, conduct SQL analyses, and propose corrections. * Record service tickets, solutions, and evidence in a structured manner. * Participate in improvement projects, updates, and cross-functional integrations. * Provide direct support to managers and users with clear communication and a consultative approach. Manage your own backlog and provide periodic delivery reports. **Requirements:** --------------- **Education (Desirable)** ------------------------ * Completed or ongoing higher education in Administration, Information Systems, Hospital Management, or related fields. **Main Technical Competencies** ------------------------------------ * Practical experience with Tasy in Delphi and HTML5\ technologies. * Knowledge of processes: AccountingFinancial (accounts payable and receivable)TaxBillingMedical Fee Distribution * Experience in SQL for:Queries and analysis.Identifying inconsistencies.Supporting reports and data extractions. * Experience in:Handling and resolving service tickets.Analyzing, prioritizing, and tracking requests.Configuring settings and providing functional user support. * Ability to produce clear, organized, and traceable documentation.