Operational Inspection Agent

Description

Job Summary: We are seeking an Operational Inspection Agent to analyze inefficiencies, identify root causes, and support improvements in operational efficiency and loss reduction. Key Highlights: 1. Focus on analyzing inefficiencies and improving operational efficiency 2. Support in identifying root causes and improvement opportunities 3. A work culture that respects and values people We are looking for an **Operational Inspection Agent** responsible for conducting operational inspections focused on analyzing inefficiencies, with targeted involvement in a specific stage of the operational process. This role supports root cause identification, data recording, and information validation, contributing to improved operational efficiency and reduced losses. If you are a detail-oriented professional who delights customers and demonstrates ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the organizational identity of the Brisanet Group; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective personal protective equipment (PPE) as required; * Operate company vehicles when necessary; * Perform other duties related to the position, according to departmental needs and leadership direction; * Analyze operational inefficiencies according to established criteria and guidelines; * Verify information, records, and evidence associated with inefficiencies; * Support the identification of operational root causes and improvement opportunities; * Record and report analysis results to the responsible leadership; * Support standardization of information and processes related to the inefficiency management workflow; * Comply with procedures, safety regulations, and operational instructions. **Requirements and Qualifications** * Completed high school education; * Basic experience in operations or administrative/operational routines; * Ability to analyze and organize information; * Basic knowledge of the company’s operational processes; * Basic computer skills. **Additional Requirements:** * Driver’s license – Category A. **Preferred Qualifications:** * Knowledge of FTTH networks. **Additional Information** * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that values personal and professional development; * A flat and hierarchical structure — meaning you are the protagonist of your own career!; * Meals (Headquarters via cafeteria; Branches via iFood); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * Childcare Assistance; * Assistance for Dependents with Disabilities; * Payroll-deductible Loan (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Up to 60% discounts at Higher Education Institutions. We have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed broadband internet market** in the region. We are also a mobile telecommunications operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, a municipality in the interior of Ceará state. We were founded with the goal of **providing high-quality internet at affordable prices to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity from the interior to state capitals**, actively contributing to digital transformation in Brazil.