Description
Job Summary:
A customer service and prospecting professional responsible for in-person and telephone sales, as well as portfolio management and support for store planning.
Key Highlights:
1. Customer service and prospecting via various channels.
2. Customer portfolio management and proposal follow-up.
3. Collaboration in planning the store's commercial activities.
**Description and Responsibilities:**
**Schedule:** Monday to Friday \- 8:30 AM to 6:30 PM, and Saturday
**Level:** Professional
**Employment Type:** Service Provider \- PJ
* Provide in-person customer service;
* Provide telephone customer service;
* Prospect customers using the CRM tool;
* Prospect new customers externally through PAP (Door-to-Door) actions at strategic locations;
* Register local customers in the CRM tool to build a customer portfolio;
* Register new proposals in the system;
* Follow up on proposals during the analysis process and communicate outcomes (positive or negative) to customers;
* Monitor customer portfolios for future prospecting/sales;
* Collaborate with the supervisor on sales origination;
* Assist in planning store activities together with management.
**Requirements:**
* Completed High School education
* Preferred: Currently pursuing a Bachelor's degree in Administration, Marketing, Commercial Management, or related fields.
**Benefits:**
No benefits provided