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Job Summary: This professional will guide and direct operations coordinators, analyze data and key performance indicators, manage costs and revenues, and maintain customer relationships. Key Highlights: 1. Supports team management and career development 2. Analyzes operational and financial data for continuous improvement 3. Ensures operational performance and business growth Are you passionate about people and enjoy caring for others? At Dasa, beyond being a recognized leader in healthcare management, we operate more than 59 brands across diagnostic medicine and hospitals, distributed across over 900 units nationwide. We care for and welcome more than 20 million people annually, embracing life, health, and relationships holistically and passionately. Healthcare is a complex field. In our clinical support team, you’ll find an agile environment with professionals who care, welcome, and transform the way healthcare is delivered. Be the person who transforms the future of healthcare — \#VemSerDasa. Important: We do not charge any fees during our selection processes. Responsibilities and Duties: Guide and direct diagnostic operations coordinators in managing diverse teams, supporting unit climate initiatives and guiding the development and career pathways of employees; Analyze operational KPIs together with the team, proposing improvements to workflows and processes with a focus on achieving targets; Analyze financial indicators, managing costs and revenues while maintaining quality and implementing continuous improvement actions; Establish and maintain direct interfaces with support areas (Production, Pre-Analytical, Finance, Planning and Performance, Commercial, Logistics, Warehouse, Quality, among others) to ensure optimal operational performance and secure business growth and continuity; Build and maintain customer relationships through periodic visits focused on current operations and identifying opportunities for new business; Ensure compliance with all Quality and Certification standards per internal company requirements, and support leadership during periodic audits at hospitals. Requirements and Qualifications: Bachelor’s degree completed in Biomedicine, Pharmacy, or Biology with Clinical Analysis specialization; Postgraduate degree in Hospital Management, Health Administration, or related fields; Prior leadership experience is a plus; Experience in clinical laboratories is desirable. \- Additional Information: It is by caring for our people that we become the healthcare system people desire and the world needs — check out our benefits: Nutrition Care: Meal Voucher / Food Voucher or On-site Cafeteria (depending on location); Health Care: Health Insurance and Life Insurance; Development Care: Dasa University, Development and Career Cycle, Technology/PMAX Academies, and the Crescer Program within Dasa; Others: Transportation Voucher and Performance-Based Bonus (PPR). Only Dasa offers — the Health Program, built upon 5 pillars: Spiritual: yoga, meditation, and mindfulness; Physical: Totalpass, primary care clinic, discounts on exams and vaccines; Intellectual: Dasa University; Relational: UAU Benefits Club and SESC benefits; Emotional: Telepsychology. \*Benefits may vary depending on the job location and brand. Minimum Education Level: Technical Course Desired Education: * Pharmacy and Biochemistry, Higher Education * Biomedicine, Higher Education * Biology, Higher Education
